Business Analyst

Cytora Ltd; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

A technology firm in commercial insurance is seeking a Business Analyst. The role involves analyzing underwriting processes and collaborating with teams to deliver valuable solutions. Ideal candidates have strong commercial awareness, excellent communication skills, and must be fluent in English, with knowledge of Swedish or Dutch being a plus. This is a fully remote position within the UK, offering competitive salary and benefits.

Benefits

Competitive salary

Fully remote

Private health insurance

Flexi-working

Company trips

Qualifications

• Demonstrated ability to deliver business value for customers.
• Experience in agile methodologies.
• Strong communication skills to educate and inspire colleagues.

Responsibilities

• Analyse underwriting guides to determine data points and rules.
• Engage with underwriting team to create process workflows.
• Support requirements refinement for delivery teams.
• Assist in Cytora deployment to insurers with training and support.
• Identify benefits measures and implement methods for ongoing evaluation.

Skills

Strong commercial awareness

Agile environment adaptability

Continuous improvement drive

Strong communication skills

Fluent in English

Fluent in Swedish or Dutch

Job description

Cytora, now part of Applied Systems, combines cutting-edge innovation with global scale to transform commercial insurance.

Founded in 2012, Cytora enables insurers digitise risks, unlock the value of external data, and automate risk intake across SME, Mid Market, and Specialty lines whereas Applied Systems are a global leader in insurance technology since 1983, powering more than 18,000 agencies and 160,000+ users across North America and Europe with its cloud-based software solutions.

Together, Cytora and Applied Systems are accelerating digital transformation across the insurance industry-driving greater efficiency, data-driven insights, and connectivity between insurers and brokers worldwide.

The role

As a business analyst, you would be responsible for

• Analysing technical underwriting guides and question sets to determine important data points and identify appetite and prioritise rules
• Engaging with Underwriting team leader and underwriters to create process workflows, both before and after Cytora
• Supporting delivery team with refinement of requirements
• Supporting deployment of Cytora to insurers, including training, operational transformation support and process efficiency improvements
• Identifying benefits measures and implementing methods to baseline and measure ongoing benefits

Requirements

• Strong commercial awareness and drive to deliver the most business value for our customers
• Desire to work in an agile environment
• Drive for continuous improvement
• Strong communication skills, with the ability to talk to colleagues about your work in a way that educates and inspires
• Multiple Languages: Need to speak English and Swedish OR Dutch

Location

Cytora are a remote-first company. For this role you can be based anywhere in the UK. provided you

1. have fluent spoken and written English, and

2. have the permanent right to work without requiring visa sponsorship.

Benefits

• Competitive salary
• Fully remote
• Fun, vibrant and energetic environment with people that want to make a difference
• Opportunity to learn and build new skills in an expanding business
• Private health insurance
• Choice of laptop
• Flexi-working
• Company trips

Equal Opportunities

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, political affiliation, national origin, sex, sexual orientation, age, marital status, veteran status, or disability status.