Business Analyst

Harvey Nash; Staines-upon-Thames; Hybrid; GBP 50,000; Full time

Job summary

A delivery management software provider is seeking an experienced Business Analyst to drive technology projects in ecommerce solutions. This role involves collaborating with teams to document requirements, analyze business needs and support training while working in a flexible environment based in Egham. Strong Agile and SCRUM experience is essential, with a salary of circa £50,000 plus benefits including private health insurance and an annual bonus.

Benefits

Private health insurance plus dental cover

Annual performance bonus

23 days holiday rising to 26 with service

Employer pension contribution up to 10%

Group Life Insurance and Income Protection

Employee Assistance Programme

Flexible working and work-life balance

Professional development support

Regular social and wellbeing activities

Paid time off for health

Environmental initiative for tree planting

Qualifications

• Proven experience as a Business Analyst.
• Experience with Agile delivery and the SCRUM framework.
• Ability to document requirements for digital platforms.

Responsibilities

• Work with project teams to understand business needs.
• Elicit functional, process and system requirements.
• Document requirements as user stories with clear criteria.
• Present completed work in stakeholder reviews.
• Support training and act as a liaison between teams and clients.

Skills

Business Analysis

Agile Delivery

SCRUM Framework

Stakeholder Management

API Integration

Requirements Documentation

Tools

JIRA

Job description

Business Analyst

📍 Egham, Surrey UK (2 days a week onsite)

💷 Circa £50,000 per annum + 10% bonus

⏱ 35 hours per week with flexible working

📊 Reporting to Business Analysis Manager

A well established delivery management software provider is seeking an experienced Business Analyst to support ongoing technology projects that drive ecommerce delivery solutions. The team focuses on continuous improvement, collaboration and delivering high quality software in an Agile environment.

Key Responsibilities

• Work with project teams and stakeholders to understand business needs and customer drivers
• Elicit functional, process and system requirements including user interfaces and API integrations
• Document requirements as user stories with clear acceptance criteria in Gherkin format
• Create process diagrams and wireframes to support delivery
• Present completed work in reviews with internal and external stakeholders
• Support training and act as the link between development teams and clients
• Analyse business challenges to support effective decision making
• Use JIRA to define stories, derive tasks and monitor progress

Experience and Skills Required

• Proven experience as a Business Analyst
• Strong background in Agile delivery and the SCRUM framework
• Ability to document requirements for digital platforms such as websites and internal systems
• Confident communicator who can adapt to technical and non technical audiences
• Strong facilitation and stakeholder management skills
• Experience with API based systems and integration projects
• Ability to analyse and document complex business processes

Beneficial

• Logistics sector experience
• JIRA exposure

Benefits Provided by the client (It's good!)

• Private health insurance plus dental cover
• Annual performance bonus
• 23 days holiday rising to 26 with service plus UK bank holidays
• Up to 10 percent employer pension contribution
• Group Life Insurance and Income Protection
• Employee Assistance Programme
• Work life balance with flexible working and working from home
• Professional development support including mentorship and tuition reimbursement
• Regular social and wellbeing activities
• Paid time off for physical or mental health
• Environmental initiative contributing tree planting for each employee