Business Analyst

Nigel Frank International; Liverpool City Region; Hybrid; GBP 34,000 - 40,000; Full time

Job summary

A growing retail business in the United Kingdom is seeking a Business Analyst to enhance digital and operational capabilities. The ideal candidate should have experience in retail or e-commerce, strong communication skills, and a proactive approach. This hybrid role offers the chance to significantly impact business processes and contribute to continuous improvement.

Qualifications

• Experience as a Business Analyst in retail or e-commerce.
• Exposure to business applications and system reporting.
• Ability to translate technical requirements effectively.

Responsibilities

• Analyze and improve business processes with stakeholders.
• Support system enhancements and reporting in core applications.
• Bridge gaps between technical and non-technical teams.
• Contribute to digital transformation initiatives.
• Support broader business projects for continuous improvement.

Skills

Business process analysis

Stakeholder engagement

Communication skills

Problem-solving skills

Proactive attitude

Tools

ERP systems

CRM systems

Job description

Business Analyst

Location: Manchester (Hybrid - 2/3 days in office)

Salary: Up to 40,000 depending on experience

Join a growing retail business in Manchester as they continue to expand their digital and operational capabilities. This is a great opportunity for a hands‑on Business Analyst who's keen to make an impact across multiple areas of the business.

What you'll do:

• Work closely with stakeholders across departments to analyse and improve business processes

• Support system enhancements, integrations, and reporting within core business applications

• Bridge the gap between technical and non‑technical teams, translating requirements effectively

• Contribute to e‑commerce and digital transformation initiatives

• Get involved in broader business projects, supporting continuous growth and improvement

What we're looking for:

• Previous experience as a Business Analyst, ideally within a retail or e‑commerce environment

• Exposure to business applications, ERP, or CRM systems

• Strong communication and problem‑solving skills

• A proactive attitude and willingness to get stuck in across all areas of the business

This is a great fit for someone looking to grow with a fast‑moving organisation and play a key role in shaping their future systems and processes.