Business Analyst

Nigel Frank International; Lancashire; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A growing retail business in Manchester is seeking a Business Analyst to improve operational processes and support digital initiatives. The ideal candidate has experience in retail or e-commerce, with strong communication and problem-solving skills. This hybrid role offers a salary of up to £40,000 depending on experience.

Qualifications

• Experience as a Business Analyst in retail or e-commerce.
• Familiarity with system enhancements and integrations.
• Ability to translate technical and non-technical requirements.

Responsibilities

• Analyse and improve business processes with stakeholders.
• Support reporting within core business applications.
• Contribute to e-commerce and digital transformation.

Skills

Strong communication skills

Problem-solving skills

Proactive attitude

Tools

Business applications

ERP systems

CRM systems

Job description

Business Analyst

Location: Manchester (Hybrid - 2/3 days in office)

Salary: Up to 40,000 depending on experience

Join a growing retail business in Manchester as they continue to expand their digital and operational capabilities. This is a great opportunity for a hands‑on Business Analyst who's keen to make an impact across multiple areas of the business.

What you'll do:

• Work closely with stakeholders across departments to analyse and improve business processes

• Support system enhancements, integrations, and reporting within core business applications

• Bridge the gap between technical and non‑technical teams, translating requirements effectively

• Contribute to e‑commerce and digital transformation initiatives

• Get involved in broader business projects, supporting continuous growth and improvement

What we're looking for:

• Previous experience as a Business Analyst, ideally within a retail or e‑commerce environment

• Exposure to business applications, ERP, or CRM systems

• Strong communication and problem‑solving skills

• A proactive attitude and willingness to get stuck in across all areas of the business

This is a great fit for someone looking to grow with a fast‑moving organisation and play a key role in shaping their future systems and processes.