Business Analyst

Ocado; Hatfield; On-site; GBP 50,000 - 75,000; Full time

Job summary

A leading retail company in Hatfield seeks a Business Analyst to collaborate with various stakeholders to enhance business continuity and recovery strategies. In this role, you will analyze complex business processes and value chains, ensuring alignment with objectives. The ideal candidate will have strong analytical skills, experience in BCP, and the ability to engage senior stakeholders effectively. This position invites diverse applicants as part of our commitment to equal opportunity.

Qualifications

• Proven experience working as a Business Analyst on complex projects.
• Deep understanding of BCP and DR principles.
• Experience in business process mapping and analysis.

Responsibilities

• Collaborate with stakeholders to map business value chains.
• Identify and document critical business processes.
• Create comprehensive documentation of proposed recovery strategies.

Skills

Business analysis

Communication

Analytical skills

Stakeholder engagement

Education

Professional certification in Business Analysis or Business Continuity

Job description

Key Responsibilities

• Value Chain Mapping: Collaborate with stakeholders across all business functions (Commercial, Operations, Logistics, and Technology) to map end‑to‑end business value chains.
• Dependency Analysis: Identify and document critical business processes, applications, systems, and third‑party services that support each value chain.
• Gap Analysis: Review existing Business Continuity Plans (BCPs) to highlight weaknesses and inconsistencies from a value‑chain perspective.
• Priority Modelling: Develop a framework for prioritising recovery of value chains based on business impact, customer commitments, and revenue generation.
• RTO Realignment: Analyse and propose updated Recovery Time Objectives (RTOs) for all underlying systems and applications so they align with the recovery sequence of their value chain.
• Stakeholder Management: Facilitate workshops and interviews with senior stakeholders to gather requirements, validate findings, and build consensus.
• Documentation & Reporting: Create clear and comprehensive documentation of the value chains, dependencies, and the proposed recovery strategy.

Qualifications

• Proven experience working as a Business Analyst on complex, cross‑functional projects.
• Deep understanding of Business Continuity Planning (BCP) and Disaster Recovery (DR) principles.
• Demonstrable experience in business process mapping, modelling, and analysis; value‑chain analysis is highly advantageous.
• Exceptional analytical and problem‑solving skills for navigating highly complex, interdependent systems.
• Excellent communication and interpersonal skills, with a proven ability to engage and influence senior stakeholders.
• A self‑starter attitude, capable of working autonomously to drive the project forward in a fast‑paced environment.
• Optional: Experience within retail, e‑commerce, or logistics sectors.
• Knowledge of how cybersecurity incidents can impact business operations and continuity.
• Relevant professional certification in Business Analysis (e.g., BCS) or Business Continuity (e.g., CBCI).
• Experience delivering high‑impact outcomes on a short‑term contract basis.

Application Process

Feel free to use AI tools in your application, but be sure your unique experiences, passions, and personality shine through. If you need the description in an alternative format or require reasonable adjustments during the recruitment process, contact [e-mail].

We are an equal‑opportunity employer and make sure all potential colleagues are treated fairly and equally. We welcome applications from all backgrounds.