Business Analyst

Roc Search GmbH; Greater London; Hybrid; GBP 80,000 - 100,000; Part time

Job summary

A leading technology recruitment firm is seeking an experienced Business Analyst to lead the requirements for a new ticketing system. This role involves auditing current platforms and gathering business needs to enhance the digital ecosystem. Candidates should have a strong understanding of digital platforms and Agile practices. The position offers a hybrid work arrangement with onsite requirements in London.

Qualifications

• Strong understanding of digital platforms, integrations, and data mapping.
• Excellent stakeholder management and communication skills.
• Experience in entertainment or eCommerce preferred.

Responsibilities

• Audit the current ticketing platform, integrations, and user experience.
• Gather and document business and technical requirements through workshops.
• Produce user stories, data flows, and functional specifications for vendor selection.
• Analyse ticketing data to identify insights and opportunities.
• Ensure compliance with GDPR, accessibility, and security standards.

Skills

Digital platforms

Agile delivery

Stakeholder management

Tools

Jira

Confluence

Miro

Job description

We're seeking an experienced Business Analyst to lead the end-to-end requirements for a new Ticketing system, enhancing fan experience and driving commercial growth across their digital ecosystem.

Rate: £275 - £310/day most likely Inside IR35

Contract: 3 months (possible extension)

Location: Hybrid - 3 days per week onsite in London

Key Responsibilities

• Audit the current ticketing platform, integrations, and user experience.
• Gather and document business and technical requirements through workshops and data analysis.
• Produce clear user stories, data flows, and functional specifications to support RFP and vendor selection.
• Analyse ticketing data to identify insights and opportunities for innovation.
• Ensure compliance with GDPR, accessibility, and security standards.

About You

• Strong understanding of digital platforms, integrations, and data mapping.
• Skilled in Agile delivery, with tools like Jira, Confluence, and Miro.
• Excellent stakeholder management and communication skills.
• Experience in entertainment or eCommerce preferred.