Business Analyst

University of Exeter; Exeter; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

An esteemed educational institution in Exeter is seeking a Business Analyst to support its new Transnational Education initiative. The role involves documenting business requirements, conducting analysis, and engaging with cross-functional teams. Ideal candidates should possess strong communication and analytical skills, with opportunities for professional growth in a dynamic environment.

Benefits

Flexible working opportunities

41 days annual leave

Wellbeing initiatives

Onsite gyms

Cycle to work scheme

Qualifications

• Strong ability to convey complex ideas to senior stakeholders.
• Ability to work independently and make decisions.
• Excellent planning and organizational skills.

Responsibilities

• Document business requirements and To-Be processes.
• Perform gap analysis with existing processes.
• Lead analysis of data structures and systems.

Skills

Proven communication skills

Analytical and problem-solving skills

Experience with cross-functional teams

Education

BCS Certificate in Systems Modelling Techniques

ITIL Foundation

Job description

IT Services

This new full time post is available immediately until 07/12/2026 on a fixed term basis and offers the opportunity for hybrid working - some time working on campus and some time from home.

This position could be an opportunity for an internal secondment, with approval from your current line manager.

This role will be focused on supporting an important university initiative that provides new teaching capability for the university in an international setting. IT will support our Education and Academic Services department to deliver this capability. You will be working within the IT Services division in the Business Technical Services team supporting the internal project team, which comprises subject matter experts from within IT and the business areas.

The project

The university has embarked on a new initiative to deliver the university’s new Transnational Education service involving partnerships and initiatives to deliver education outside of the UK, including collaborations with universities in other countries and the establishment of branch campuses. Initial delivery is targeted for September 2026. The solution will endeavour to utilise existing processes and technology where possible, and where this isn’t possible your role will be to help develop solutions to meet the aims of this initiative.

The role

• Document the business requirements.
• Document the To-Be processes for the new capability and with the As-Is ways of similar working, perform a gap analysis.
• With the Solution Architect, document the To-Be design.
• Document the service delivery that will be used to approve the service to go into operational service.
• Review and analyse the logical and physical data used by existing IT services and supporting business processes, to assist with the design.
• Assist setting up test scripts for interfaces, including: middleware unit, consuming application, system, UAT, and unit test scripts.
• Work with the external suppliers to accurately convey collected interface and data mapping information to support later stage development planning.
• Apply a consistent and structured approach in the use of business analysis tools and techniques to deliver agreed outputs across the whole project lifecycle.
• Lead the business in the analysis of the data structure and its use in systems as well as supporting business processes, to identify business problems and opportunities for improvement.
• In the data and systems being worked on, continually assess the integrity of data from their sources and actively contribute to the improvements in data quality.

About You

Your passion, enthusiasm, attention to detail, focus to the task in hand, combined with a proactive approach to transform the way we think and work are key attributes for this role. We are also looking for:

• Proven communication skills demonstrating ability to understand complex conceptual ideas and experience in conveying information to senior stakeholders.
• Proven ability to interact across cross-functional and technical working teams and build ongoing relationships to ensure effective communications and exchange of information.
• Proven ability to take independent decisions without reference to your line manager relating to significant events, or influence decision-making that impacts resourcing and future business planning of the service.
• Demonstrable good planning and organisation skills.
• Excellent methodical, analytical (qualitative and quantitative) and problem-solving skills.

Experience of the following would be desirable but not essential. This role will also provide an opportunity for growth within these areas for an individual with the right attitude and approach:

• BCS Certificate in Systems Modelling Techniques or similar
• ITIL ® Foundation

Please ensure you read the Job Description and Person Specification for full details of this role.

We will be reviewing applications as they come in, so please don’t hesitate in applying, as we reserve the right to close this vacancy early if we receive sufficient applications.

Why our staff love working here

• Flexible working opportunities
• 41 days annual leave(including bank holidays)
• Actively inclusive organisation ensuring equality and fairness for all
• Sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to 6 weeks full pay) and a Fertility Treatment Policy
• Multiple wellbeing and health initiatives for staff
• Onsite gyms on all of our campus’ and a cycle to work scheme
• Sustainability and the environment being at the heart of what we do
• Beautiful campus environment when working from either Exeter or Penryn
• Inspiring research that really makes a difference to the world

Further information

Please contact Julian Vinnels, Lead BA, by email: [e-mail]

Salary will be from £43,482 per annum on Grade F, subject to knowledge, skills and experience.

The deadline for applications is 23:59 on 18 November 2025.