Business Analyst

idibu; England; Hybrid; GBP 54,000 - 59,000; Full time

Job summary

A leading water and wastewater company in the UK is looking for a Business Analyst to support transformation initiatives. This role involves collaborating with stakeholders, analyzing business processes, and developing business cases. The ideal candidate should have excellent communication and organizational skills, as well as experience in project delivery. Competitive salary package includes benefits and encourages making a real difference in the community.

Benefits

26 days holiday per year

Generous Pension Scheme

Access to health and wellbeing benefits

Qualifications

• Experience of change and transformation is desired.
• Confident in leading meetings and communicating with key stakeholders.
• Experience putting together business cases and collecting information from different functions.

Responsibilities

• Lead key activities to scope ideas and capture requirements.
• Conduct research to recommend priorities.
• Set up and run workshops for information gathering.

Skills

Excellent communication skills

Organizational skills

Leadership in meetings

Project Delivery exposure

Job description

Are you a strategic thinker with a passion for transformation? Do you thrive on solving complex problems and influencing key decisions? If so, we have the perfect opportunity for you!

What you'll be doing as a Business Analyst

You’ll collaborate closely with process owners, stakeholders, and Heads of Department. This Delivery Team is responsible for driving end-to-end change initiatives that underpin the ongoing transformation of the function – from idea conception to delivery, governance, and benefits realisation.

As the Business Analyst, you’ll lead key activities to scope ideas, capture business requirements, and develop business cases. Your work will help the department and Thames Water make informed decisions on which transformation projects to prioritise and deliver.

Key Accountabilities

• Scoping/sizing of the opportunities - conduct necessary research required to put forward recommendations on priorities.
• Analyse current business process and gather requirements for proposed change - collaborating with wider teams to create a comprehensive set of business requirements.
• Set up and run workshops, deep dive sessions and lead information gathering.
• Collaborate with SMEs to ensure requirements and designs reflect accurate process flows and proposed changes are fit-for-purpose.
• Convert complex ideas into concise documentation / presentations and robust business cases to engage key stakeholders and obtain approval to proceed.
• Supporting the design and development of the initiative solution.
• Creating reports to measure our deliverables and report progress.

What we are looking for

• Experience of change and transformation is desired.
• Excellent communication (verbal & written) and organisation skills.
• Confident in leading meetings and communicating with key stakeholders.
• Project Delivery exposure.
• Experience putting together business cases and collecting information from different functions, asking critical questions, and developing benefits and cost structures.

Base Location: Hybrid - Walnut Court - SN2 8BN

Hours 36 hours per week

What’s in it for you

• A role that gives you ownership, creativity, and the chance to make a real difference.
• A supportive team that thrives on challenge and innovation.
• Competitive salary of £54,000 and up to £59,000 per annum depending on skills and experience.
• 26 days holiday per year, increasing to 30 days with length of service (plus bank holidays).
• Performance‑related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work

We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know – we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.