Business Analyst

Migrant Help; Dover; Remote; GBP 39,000; Full time

Job summary

A charitable organization is seeking a Business Analyst to analyze processes and propose value-driven solutions. Key responsibilities include documenting current systems, developing KPI reports, and assisting with commercial data analysis. The ideal candidate has proven knowledge in business analysis and strong communication skills. This position offers flexible working conditions and comprehensive benefits, including a non-contributory pension scheme.

Benefits

Flexible working hours

Up to 39 days annual leave

Employee rewards and benefits platform

Wellbeing support

Non-contributory pension scheme

Qualifications

• Proven knowledge of business analysis and project management methodologies.
• Demonstrable understanding of business process management ideally built through BA roles in complex organisations.
• Ability to evaluate a range of scenarios, interpreting evidence to make informed decisions.
• Ability to write clear and compelling process documentation, and explain complex technical concepts to non-technical audiences.

Responsibilities

• Analyse and document current processes, systems and services.
• Identify trends and opportunities for change and growth.
• Prioritise and justify recommended change initiatives based on potential value-add.
• Develop and document processes and tools to support management understanding.
• Produce accurate, data-led KPI reports.
• Assist the Commercial team with data analysis for new tenders.

Skills

Business analysis and project management methodologies

Business process management

Scenario evaluation and decision making

Compelling process documentation writing

Job description

Migrant Help has an exciting opportunity to recruit a Business Analyst to join our team!

Location: Homebased

Contract: Permanent

Salary: £38,548

About Us

Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential.

The Business Analyst Role

Part of the Project Management Office (PMO), the Business Analyst is an innovative and collaborative role at Migrant Help. You will work closely with stakeholders across Migrant Help to understand change requirements, assess business processes, and propose solutions that deliver value for both project work and business as usual activity.

Key Responsibilities

• Analyse and document current processes, systems and services and identify trends and opportunities of changes /growth, translating into clear project plans
• Prioritise and justify recommended change initiatives based on evidence of potential value-add
• Develop and document processes and tools to support management understanding through businesses analytics
• Produce accurate, data-led KPI reports
• Assist the Commercial team with analysis of data for new tenders and customer specific activities
• Suggest creative solutions to identified change management issues

The experience and skills you need to become our Business Analyst

• Proven knowledge of business analysis and project management methodologies
• Demonstrable understanding of business process management ideally built through BA roles in complex organisations
• Ability to evaluate a range of scenarios, interpreting evidence to make informed decisions
• Ability to write clear and compelling process documentation, and explain complex technical concepts to non-technical audiences

Migrant Help is committed to safeguarding those we provide a service to. Applicants will undergo strict vetting procedures throughout different stages of the recruitment process.

This post is subject to a Disclosure and Barring Service (DBS) check and a Counter Terrorism Check (CTC). Applicants must be able to provide a valid passport, continuous UK address history for the previous five years, full employment history for the previous three years and suitable documentation to cover any gaps in employment.

Benefits

• Working week of 35 hours per week offering flexibility and work life balance
• Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro‑ra‑ta)
• Option to buy or sell up to five days of annual leave
• Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions
• Wellbeing support
• Non-contributory pension scheme: Migrant Help pays 8% worth of employee salary into the pension scheme

Closing Date: 3rd November 2025

If you are interested in becoming our new Business Analyst, please click 'APPLY' today. We look forward to hearing from you!

As part of your role, it is important you operate within Migrant Help's values: Protection, Diversity, Equality, Partnership, Innovation and Excellence.

Migrant Help is proud to be an equal opportunities employer.