Business Analyst

People's Partnership; Crawley; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A not-for-profit organization in Crawley is seeking a Business Analyst for a 6-month hybrid contract to act as a liaison between business stakeholders. The ideal candidate will have proven experience in business analysis and document management, with familiarity in regulatory compliance and change management. This role offers a flexible working approach and focuses on delivering business efficiencies and implementing internal changes.

Qualifications

• Proven experience working as a Business Analyst contractor.
• Experience with document management systems, version control, and workflow automation.
• Familiarity with regulations around document retention and audits.

Responsibilities

• Act as a liaison between business stakeholders and ensure business objectives are met.
• Create detailed requirements and analysis documentation.
• Suggest changes that will create efficiencies with projects.

Skills

Business analysis consultancy

Document Lifecycle Management

Regulatory & Compliance Awareness

Change Management Experience

Knowledge of Document Management Systems

Integration Awareness

Data Migration & Quality Assurance

Job description

Business Analyst –6 months contract- hybrid- inside IR35

About People’s Partnership:

At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.

What you'll be doing:

The Business Analyst will act as a liaison between business stakeholders and perform a range of activities which will help ensure the organisation meet business objectives through identifying, validating, and supporting the implementation of internal and external change. Analysing customer interactions, generating reports, and offering actionable insights to stakeholders,

• Provide business analysis consultancy support to projects, requests for change in the Group Change Programme of work, including process or systems improvements.
• Create detailed requirements and analysis documentation in the format required by the project, request for change or programme of work.
• Suggest changes that will create business efficiencies with projects and the wider Group Change programme of work.
• Participate in multiple projects by completing and updating project documentation, determining daily priorities, ensuring efficient and on-time delivery of project tasks.

What we’re looking for:

• Proven experience working as a Business Analyst contractor.
• Document Lifecycle Management

Understanding of how documents are created, stored, versioned, approved, and archived across different systems.

• Regulatory & Compliance Awareness

Familiarity with regulations around document retention, audit trails, and customer communications (e.g., GDPR, FCA guidelines).

• Change Management Experience

Ability to support the transition from legacy systems to a new platform, including training, communications, and adoption strategies.

• Knowledge of Document Management Systems (DMS)

Experience with DMS platforms, especially around version control and workflow automation.

• Integration Awareness

Understanding of how the DMS will integrate with existing systems (e.g., CRM, policy admin systems, letter generation tools).

• Data Migration & Quality Assurance

Experience in supporting data/document migration activities, including validation, testing, and reconciliation

Disability Statement

People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.