Business Analyst

Qualient Technology Solutions UK Limited; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading technology solutions provider in the UK seeks an experienced business analyst to conduct comprehensive business analysis, gather and document user needs, and implement process improvements. The ideal candidate has knowledge of Agile techniques and significant project experience in a regulatory environment. This role offers an opportunity to contribute to strategic initiatives and drive operational efficiencies.

Qualifications

• Knowledge of user story mapping, impact mapping, and MoSCoW prioritisation.
• Experience in substantial project/programme environments with business & IT change.
• Familiarity with regulatory environments and business architecture.

Responsibilities

• Conduct business analysis and requirements definition.
• Gather, document, and validate user needs.
• Implement process improvements using structured methodologies.

Skills

Agile BA techniques

Business analysis

Process improvement

Risk management

Stakeholder engagement

Education

BCS Business Analysis certification

Tools

Power BI

M365

Job description

Conduct comprehensive business analysis and requirements definition in large, multi-stakeholder environments.

Gather, document, and validate user needs for planning, governance, and operational tools.

Lead discovery and analysis phases for enterprise, corporate planning, or programme projects.

Translate strategic objectives into functional and data requirements.

Develop business and data models for outcome-based planning and performance measurement.

Deliver business analysis, planning, and process improvement outputs across multiple programmes.

Support accelerated delivery of strategic initiatives in DTI, DAU, Enterprise Planning, and Smarter Regulator workstreams.

Ensure templates, tools, and workflows are simplified, standardised, and aligned to organisational requirements.

Enable faster, evidence-based decision-making and operational improvements across programmes.

Process & Operational Improvement

• Analyse and redesign business processes to improve efficiency, quality, and alignment.
• Conduct detailed analysis to support process improvements, operational decisions, and quick win initiatives.
• Implement process improvements using structured methodologies, including Six Sigma.
• Propose rationalisation or switch‑off for outdated systems, returns, or processes (e.g., API gateways, Legacy files).

Programme & Workstream Delivery

• Plan, organise, and track detailed workstream activities and deliverables.
• Drive out detailed scope and support prioritisation for programme delivery.
• Identify, track, and manage Risks, Assumptions, Issues, and Dependencies (RAID).
• Facilitate workshops, stakeholder discussions, and engagement sessions to gather insights and validate solutions.
• Work flexibly within project and programme delivery frameworks, adapting to evolving organisational goals.

Digital Tools & Technical Delivery

• Migrate Legacy files into modern architecture and develop migration strategies.
• Evaluate rollout of software and digital tools (e.g., Power BI, M365) and standardise software delivery practices.
• Assess and embed security controls across SDLC stages.
• Produce clear documentation, process maps, requirements artefacts, traceability matrices, RAID logs, MI, and progress reports.

Knowledge & Qualifications

• Knowledge of Agile BA techniques: user story mapping, impact mapping, MoSCoW prioritisation.
• Certification in BCS Business Analysis, Agile BA, or equivalent qualification.
• Substantial project/programme environments involving business & IT change.
• Experience of working in a regulatory environment.
• Experience in Business Architecture, Business Change, or Testing.
• Experience in regulatory programmes, data governance, or process improvement initiatives.
• Business acumen in financial services or financial regulation.