Business Analyst

Gallagher; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading reinsurance firm in London is seeking a Technical Business Analyst to bridge business needs and technology solutions. You will collaborate with stakeholders, lead requirements gathering, and translate complex needs into actionable plans. The ideal candidate has experience in the insurance sector, strong analytical skills, and proficiency in analysis tools. This role offers a competitive salary, flexible working options, and a supportive company culture.

Benefits

Min 25 days holiday plus bank holidays

Defined contribution pension scheme

Life insurance

Health cash plan or Private medical insurance

Flexible working arrangements

Qualifications

• Experience as a Business Analyst, ideally in insurance.
• Experience supporting software projects is preferred.
• Confident communicator with diverse stakeholders.

Responsibilities

• Collaborate with stakeholders to optimize processes.
• Translate requirements into actionable technology plans.
• Lead requirements gathering and prioritize business needs.

Skills

Business analysis tools and techniques

Stakeholder management

Analytical and problem-solving skills

Proficient in Azure DevOps

Proficient in MS Office Suite

Tools

Azure DevOps

Figma

Visio

Job description

Introduction

At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, you’ll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence. Together, we transform advanced insights and market intelligence into strategies that protect businesses, drive performance, and shape the future of reinsurance.

We’re a community of decision makers, future shapers, and trusted experts working side by side to deliver meaningful impact through innovative thinking and practical solutions. At Gallagher Re, your curiosity is welcomed, your growth is championed, and your work truly matters. This is a place where you'll have the freedom to explore new ideas, take ownership of your career, and collaborate with people who are as driven and inquisitive as you are.

Overview

Are you a strategic problem solver with a passion for solving sophisticated business challenges? We’re looking for a Technical Business Analyst to help bridge the gap between business needs and technology solutions.

How you'll make an impact

• Collaborate with stakeholders across the insurance domain (strong stakeholder management is key) to see opportunities and optimise processes.
• Translate sophisticated requirements into clear, actionable plans for technology teams.
• Work closely with Product Owners on software projects, ensuring successful delivery and implementation.

Key Responsibilities

• Lead requirements gathering and collaborate with stakeholders, vendors, and third parties.
• Define and detail the business analysis approach and scope.
• Capture and prioritise business requirements with clear traceability.
• Provide high-quality analysis and support across project and technology teams.
• Build strong stakeholder relationships to drive successful change.

About you

• Experience as a Business Analyst, ideally within the insurance sector (but this is not a deal breaker).
• Experience working with and supporting software projects.
• Strong understanding of business analysis tools, techniques, and methodologies.
• Excellent analytical and problem-solving skills.
• Confident communicator with the ability to engage and influence diverse stakeholders.
• Proficient in tools such as Azure DevOps, Lucid, Figma, Visio, and MS Office Suite.
• Experience working in Agile environments is highly desirable.

What We Offer

At Gallagher, we’re proud to develop an open-minded, encouraging workplace where everyone can thrive. We value outstanding problem-solving styles and encourage individuality.

• Supportive, purposeful culture.
• Career development and progression opportunities
• Flexible working – this role is remote, with quarterly travel to our London office
• Competitive salary and benefits
• Applicants must be eligible to work in the UK

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [e-mail] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.