Business Analyst

Morson Talent; City of Edinburgh; Hybrid; GBP 33,000 - 45,000; Full time

Job summary

A prominent recruitment agency seeks a Business Analyst to join the Customer Revenue Billing Team. In this role, you'll support user acceptance testing for cloud updates and ensure the accuracy of billing processes. You will be expected to have solid financial knowledge, advanced Excel skills, and the ability to analyze workflows. The position offers a starting salary of £33,560, flexibility in working arrangements, and 38 days of holiday per year. Join a collaborative team dedicated to driving innovative billing solutions.

Benefits

38 days holiday per year

Family-friendly policies

Flexible working arrangements

Pension scheme

Annual company bonus

Qualifications

• Solid financial acumen with knowledge of accounting practices, reconciliations and controls.
• Confidence working with data and advanced Excel skills.
• Analytical mindset to break down problems and communicate solutions.

Responsibilities

• Support User Acceptance Testing for cloud updates and document issues.
• Perform ledger reconciliations and billing checks.
• Identify opportunities to improve and automate business processes.

Skills

Financial acumen

Advanced Excel skills

Power BI

Power Automate

Analytical mindset

Excellent communication

Tools

Excel

Power BI

Power Automate

Job description

Business Analyst – Revenue (Fixed term / Secondment until May 2026)

We’re looking for a talented and motivated Business Analyst to join our client’s Customer Revenue Billing Team—a team at the heart of transforming how we deliver innovative, user‑focused billing solutions. In this role you’ll be instrumental in driving forward enhancements to our systems, particularly through hands‑on engagement with cloud updates in our CCS platform.

Responsibilities

• Support User Acceptance Testing (UAT) for our cloud updates: define test criteria, create test cases, coordinate sessions, document issues and ensure smooth deployment.
• Perform ledger reconciliations and billing checks to guarantee accuracy and integrity in CCS processes; investigate discrepancies and propose corrective actions.
• Identify opportunities to improve and automate business processes: analyse workflows, design technical and procedural enhancements, and deliver solutions that align with strategic goals.
• Act as the crucial link between business teams, IT, and project leads, ensuring all requirements are clearly documented and understood; explain complex concepts to different audiences and support training and user guidance.
• Monitor UAT progress, track results and risks, and follow up on the impact of improvements post‑implementation to continuously deliver value.

Qualifications

• Solid financial acumen with knowledge of accounting practices, reconciliations and controls.
• Confidence working with data, advanced Excel skills and ideally experience with Power BI and Power Automate.
• Analytical mindset to break down problems, pinpoint root causes and communicate solutions clearly.
• Highly organised, capable of managing multiple priorities and delivering high‑quality outcomes.
• Cohesionist who enjoys working with others to bring about change—collaborative, inquisitive, and keen to keep learning.
• Excellent communication skills, sharp eye for detail and a strong sense of ownership.

Benefits

• 38 days holiday per year (including public holidays) with the option to buy five additional days; paid time off to volunteer.
• Family‑friendly policies for adoption, maternity and parental leave.
• Flexible working arrangements and a balanced hybrid model that encourages spending half the time in a Scottish Water location.
• Pension scheme and life assurance.
• Annual company bonus and access to SW Splash rewards to save on holidays, bills and shopping.

Salary & Terms

This role is a Grade 6 Fixed term / Secondment opportunity until May 2026. The starting salary is £33,560 with performance‑driven pay progression up to a maximum of £44,140.

Working Hours & Location

Balanced Hybrid working is encouraged; we support working half the time in a Scottish Water location.

Application Deadline

We will be accepting applications until midnight on the 17th of December.

Pre‑Employment Screening

Job offers are conditional and will be confirmed upon completion of our pre‑employment screening, including referencing, criminal record checks, licence checks, etc. Screening is conducted on our behalf by a third party and must be completed before your start date. We’ll only begin these checks once you’ve accepted an offer.