Business Analyst

M&G plc; City of Edinburgh; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading financial services firm is seeking a Business Analyst to support requirements gathering and process optimization. This role involves collaborating with feature teams to ensure solutions align with business needs while managing stakeholder relationships. Candidates must demonstrate strong technical, analytical, and communication skills. A focus on problem-solving and a proactive approach are essential. The company offers a comprehensive benefits package and values diversity in its workforce.

Benefits

Valuable pension scheme of 18%

38 days annual leave

Inspiring Families policy

Health & Protection cover

Qualifications

• Good understanding of technology and comfortable in a tech team.
• Ability to analyse and document business processes and implement transformations.
• Ability to take problems, consider options, and present findings effectively.
• Ability to interact with people at various levels and understand their motivations.
• Listen well, communicate effectively, and negotiate proficiently.
• Master business analysis techniques and solve problems in alignment with the company vision.
• Willingness to find solutions and overcome obstacles.

Responsibilities

• Investigate, understand and capture requirements for feature teams.
• Contribute to team outcomes and deliver required outputs.
• Identify solutions to problems encountered by the team.
• Help prioritise work when demand exceeds supply.
• Participate in the Business Analysis community and drive continuous improvement.
• Build relationships with clients and stakeholders to achieve positive outcomes.

Skills

Technology skills

Understanding of business processes

Research and critical-thinking skills

People skills

Communication skills

Business Analysis skills

Can-do attitude

Job description

About M&G

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long‑term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity, we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role.

Responsibilities

• Investigating, understanding and capturing requirements: Work with the feature team to present and support the build and implementation of requirements. This may involve internal teams or partners who are third parties.
• Contribute to the team and produce the right outcomes: Work with other Business Analysts to deliver the right outputs and step in where necessary.
• Unblock problems and issues: Identify solutions to problems the team may encounter and facilitate implementation.
• Prioritisation: Help prioritise work when demand exceeds supply, using creative approaches to enable completion.
• Be an active contributor in the Business Analysis community: Participate in the wider Business Analysis team, support the Head of Business Analysis and drive continuous improvement.
• Stakeholder management: Build relationships with peers and stakeholders and influence them to achieve positive outcomes in Business Analysis.

Qualifications

• Technology skills: Good understanding of technology, comfortable in a tech team, familiar with architecture terminology, broad experience of key industry software, adept at analysing data, and comfortable with agile and waterfall methodologies.
• Understanding of business processes: Ability to analyse and document current processes, identify optimisation opportunities, and implement transformation. Familiar with financial services products and practices.
• Research and critical‑thinking skills: Take a problem, consider multiple outcomes, research options, and present findings effectively to the intended audience.
• People skills: Ability to interact with people at many levels, understand how they think, and what motivates them to determine analysis outcomes.
• Communication skills: Listen well, communicate at the right level of detail, frequency and style, and negotiate effectively.
• Business Analysis skills: Master formal business analysis techniques, investigate, analyse, visualise, articulate, and solve problems; ensure solutions align with the vision of M&G and stay abreast of market trends.
• Can‑do attitude: Willingness to find solutions, overcome obstacles, and roll up sleeves to get the job done.

Benefits

At M&G, we’re committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future.

• Valuable pension scheme of 18% (13% employer contributions and 5% employee contributions). We also offer Share Save and Share Incentive Plan, along with financial wellbeing and support services.
• 38 days annual leave, including bank holidays, with the opportunity to purchase up to five extra days and additional flexibility through our Time Off When You Need It policy.
• Inspiring Families policy includes comprehensive paid parental leave covering maternity, adoption, surrogacy, and paternity leave.
• Health & Protection cover including Private Healthcare, Critical Illness cover, and Life Assurance for you, with family options for peace of mind.

To explore more about life at M&G and our full benefits offering, visit Life at M&G

Equality and diversity

We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee‑led networks. We welcome candidates of all genders, ethnicities, ages, sexual orientations, nationalities, disabilities, or long‑term conditions. We also welcome those who have military service experience or are returning from career breaks. M&G is a Disability Confident Leader and welcomes applications from people with long‑term health conditions, disabilities, or neuro‑divergent conditions.

If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: [e-mail]