Business Analyst

OneAdvanced Limited; Birmingham; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

26 days’ holiday + bank holidays

Private medical insurance

Employee Assistance Programme

Pension with company contributions

Life assurance

Discretionary bonuses / OTE

Job summary

OneAdvanced is seeking a Business Analyst to join the Core Business Systems team in Birmingham. You will be a key link between stakeholders, architects and developers, translating business problems into clear, actionable requirements across Salesforce, NetSuite, Boomi and OpenAir.

You’ll own pre-change analysis, map end-to-end processes, assess impact, and ensure the delivered changes align with overall business goals. A hands-on BA with strong documentation and collaboration skills will thrive.

Qualifications

• Proven BA experience in a systems/applications environment.
• Hands-on Salesforce experience within business or tech change.
• Experience across integrated business systems and data flow between apps.
• Strong requirements gathering, process mapping and documentation.
• Ability to translate between business and technical teams.
• Experience collaborating with architects, developers and specialists.
• Understanding end-to-end processes such as quote-to-cash; ERP exposure is useful.
• Proactive ownership and ability to manage multiple changes in a fast-paced environment.

Responsibilities

• Lead requirements gathering and turn stakeholder problems into clear business and system requirements.
• Map end-to-end business processes and understand data flow between systems.
• Assess upstream and downstream impact of proposed changes before delivery.
• Translate requirements into deliverable technical changes with platform architects.
• Challenge assumptions and identify gaps before they become problems.
• Improve scoping and reduce scope creep across projects.
• Own and improve process and system documentation.
• Support multiple initiatives at different stages with stakeholders, architects and dev teams.
• Help quantify business value delivered through technology change.

Skills

Business analysis

Salesforce

Requirements gathering

Process mapping

Documentation

Stakeholder communication

Architecture collaboration

End-to-end processes

Business systems

Change impact

Tools

Salesforce

NetSuite

Boomi

ERP integration platforms

Job description

Join OneAdvanced

Business Analyst – Core Business Systems

We're looking for a Business Analyst to join our Core Business Systems team and play a key role in how change is understood, shaped and delivered across the platforms that underpin our business.

This is more than a traditional requirements-gathering BA role. You'll sit at the point where business process, systems and technology meet, taking problems and opportunities from stakeholders, understanding how they flow across our systems, and translating them into clear requirements that our architects and development teams can take forward.

You'll work across an interconnected application estate including Salesforce, NetSuite, Boomi and OpenAir, with Salesforce sitting at the heart of much of our data and processes. You don't need to be a developer or architect, but you do need to understand systems: how data and processes move between applications, where a change in one platform creates an impact somewhere else, and how to ask the right questions before development begins.

What You Will Do

You'll own the analysis that happens before change reaches development, working directly with business stakeholders to understand the problem they're trying to solve, challenge and clarify requirements, and identify the wider business and system impact.

Working closely with senior architects across our platforms, you'll translate business needs into well-defined requirements and technical deliverables, making sure changes are properly understood across the full process rather than viewed through the lens of one application.

You'll also:

• Lead requirements gathering and turn stakeholder problems into clear, actionable business and system requirements.
• Map end-to-end business processes and understand how data and activity flow between systems.
• Assess the upstream and downstream impact of proposed changes before they enter delivery.
• Work with platform architects to translate requirements into deliverable technical change.
• Challenge assumptions and identify gaps in requirements before they become problems during development.
• Improve the quality of scoping and reduce scope creep across projects and smaller change initiatives.
• Own and continuously improve process and system documentation, creating a reliable picture of how our current estate operates.
• Support multiple initiatives at different stages, moving comfortably between stakeholders, architects and development teams.
• Help us build a stronger understanding of the business value delivered through technology change.

#LI-LB1

What You Will Have

We're looking for someone who combines strong Business Analysis fundamentals with genuine systems and technical awareness.

You'll ideally bring:

• Proven experience as a Business Analyst, Business Systems Analyst or Technical Business Analyst within a systems/application environment.
• Strong hands-on experience working with Salesforce as part of business or technology change.
• Experience working across integrated business systems, with an understanding of how changes and data flow between applications.
• Strong requirements gathering, process mapping and documentation skills.
• The ability to translate confidently between business stakeholders and technical teams.
• Experience working alongside architects, developers and other technical specialists.
• An understanding of end-to-end commercial/business processes such as quote-to-cash, with exposure to financial or ERP systems particularly useful.
• The confidence to take ownership, use your initiative and work independently rather than waiting for requirements or solutions to be handed to you.
• Experience working across multiple pieces of change simultaneously in a fast-moving environment.

Experience with NetSuite, Boomi or other ERP/integration technologies would be valuable, but we're more interested in your ability to understand an interconnected systems landscape than in ticking every technology box.

Experience in business continuity planning or disaster recovery would also be an advantage, particularly where you've had to build a detailed understanding of business processes and system dependencies.

What We Do For You

Wellbeing that means something

• 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year
• Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave
• Robust sick pay of up to 13 weeks full pay + 13 weeks half pay
• 24/7 Employee Assistance Programme for confidential support
• Private medical insurance for everyone, no medical-history exclusions

Financial benefits that have your back

• Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures
• Income protection: up to 75% salary for 5 years if you ever need it
• Pension with 5% matched company contributions
• Life assurance worth 4x your salary from day one
• Free financial planning session with the option to engage in more tailored financial coaching.

Grow your career with us

• SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library
• Access to external training and apprenticeships

Making a Difference

• MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
• Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger

Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including:

• ULEV car scheme with 1,000+ models
• Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover, Health Assessment, Gym Membership

Who We Are

At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society.

We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more.

OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia.

Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation.

We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet.

Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference.

Join us and become part of a team that's powering the world of work and making a real difference.

Learn more at www.oneadvanced.com