Business Analyst

Equisoft; Bath; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

A global provider of digital solutions is seeking a Business Analyst in Bath, UK. The role involves gathering business requirements and supporting project management efforts for industry-leading SaaS products. Candidates should have strong business analysis skills and 4-5 years of relevant experience, with knowledge of SQL and XML being essential. This is a full-time position offering hybrid working conditions and a salary ranging from £45,000 to £55,000.

Benefits

Private medical insurance

Life insurance

Pension matched contribution

Qualifications

• Gather, analyse and document business requirements into functional requirements/user stories.
• Support the development team during the sprint.
• Maintain product documentation, including client-facing guides.

Responsibilities

• Collaborate with development teams to ensure features meet technical requirements.
• Conduct quality assurance on configurations.
• Monitor project risks, issues, and dependencies.

Skills

Strong business analysis skills

Knowledge of SQL

Knowledge of XML

Effective communication

Problem-solving

Attention to detail

Experience with SDLC

Ability to manage multiple assignments

Education

4-5 years industry experience as a Business Analyst, Product Owner or Product Specialist

Tools

Atlassian products

SSRS

SSIS

Job description

Role: The Business Analyst reports to the Project Operations Director and works closely with the Product Managers, Development, Support and Infrastructure teams. The Business Analyst will gather business requirements, create documentation and ensure the solution aligns with client expectations and project goals. The role will include supporting project management activities ensuring timely delivery, conducting quality assurance on configurations and following up with subsequent queries. Working closely with the Product Management team, the Business Analyst will translate business requirements into functional scope for the development teams and provide ongoing support during the software development lifecycle while ensuring any client impacts are captured. Below, is a brief description of the expected product the candidate will be working on You will help build, extend and maintain our range of products including Equisoft /transfer, /pay, /trade and Pension Fusion. These are industry leading SaaS products used by numerous UK investment and pension companies to transfer portfolios of assets, invest in pensions, handle pension payroll and pension tax reporting. Our latest product in development, Pension Fusion, is the leading solution to provide pension data to the government's pension dashboard initiative. This will give individuals one dashboard to see all their pensions.

Client Implementations

• Support product managers in working with clients to elicit requirements for tailored configurations of the product
• Create requirements/project documentation and implementation estimates
• Produce custom integration documentation and example code to enable clients to integrate the product with their systems
• Produce SQL scripts for implementation of requirements
• Support clients throughout their onboarding as they adopt and integrate our products
• Client training on their customised configuration
• Work closely with the project manager to ensure timely delivery, regular communications to the client and updates to project status

Product Requirements

• Gather, analyse and document business requirements into functional requirements/user stories using Atlassian products
• Collaborate with development teams to ensure features meet technical requirements
• Complete Impact analysis of new features under development
• Support the development team during the sprint (answer questions, participate in demos, review test cases, etc.)
• Participate in project planning, stand-ups, and status meetings to ensure milestones are met
• Help monitor project risks, issues, and dependencies, escalating concerns as needed.
• Maintain product documentation including client facing quick reference guides
• Product subject matter expert
• Provide ongoing support to clients for queries and additional project requirements
• Be a point of escalation for queries from our support team
• Keep abreast of changes in the industry
• 4-5 years industry experience as a Business Analyst, Product Owner or Product Specialist
• Inquisitive, like to try stuff out, problem solver with a technical mind
• Strong business analysis skills
• Strong knowledge of SQL & XML
• Ability to articulate complex scenarios to clients and colleagues effectively - written and verbally
• Thorough, with keen attention to detail
• Experience of working closely with development & test teams, understanding of SDLC
• Knowledge of the financial services industry, particularly in platforms, investments, wealth management, pension administration and fund administration
• Ability to manage multiple assignments and priorities in a fast-paced environment
• Team spirit, tact, diplomacy and autonomy
• Strong sense of organization and prioritization
• Experience of requirements gathering and documentation

Nice to Haves

• Experience of investment transfers or pension payroll - technical or operational
• Understanding of data modelling techniques
• Software engineering/coding experience
• SSRS/SSIS experience

What is Equisoft?

Equisoft is a global provider of advanced insurance and investment digital solutions, recognized as a valued partner by over 250 of the world's leading financial institutions. We offer a complete ecosystem of end-to-end and scalable solutions that help our clients tackle any challenge in this era of digital disruption. Our business-driven approach, deep industry knowledge, innovative technology, and expert teams help our partners solve their biggest, most complex problems. With a diverse and multicultural team of experts based in North America, the Caribbean, Latin America, Europe, Africa, Asia and Australia, Equisoft helps its clients tackle any challenge in this era of digital disruption.

Why Choose Equisoft?

With 950+ employees, we are a stable organization that offers career advancement and fosters a stimulating environment.

Benefits

• The position is hybrid, 2 days at the office (wed and Thurs) and 3 days remote
• Internal job title : Business Analyst
• Full-time permanent role
• Salary: £45,000 to £55,000
• Benefits day 1: private medical insurance, life insurance, pension matched contribution, etc.
• Number of hours per week: 37.5