Business Analyst

Lancaster University; Bailrigg; Hybrid; GBP 40,000 - 46,000; Full time

Job summary

Lancaster University is seeking a talented Business Analyst to join our Customer, Strategy and Governance Section. You will help identify, analyse and deliver technology-enabled improvements that enhance services for staff and students.

You will translate business needs into clear requirements, facilitate workshops, and work with technical teams to deliver effective digital solutions. The role is based at Bailrigg with hybrid working and a minimum two days in the office.

Qualifications

• Experience in mapping business processes and capturing requirements.
• Ability to translate business needs into clear, actionable requirements.
• Facilitate workshops with diverse stakeholders and document outcomes.
• Collaborate with IT/technical teams to deliver digital solutions.

Responsibilities

• Identify, analyse and document business needs across the University.
• Translate needs into clear requirements to support digital solutions.
• Facilitate stakeholder workshops and workshops outcomes documentation.
• Work with technical teams to ensure successful project delivery and value.

Skills

Stakeholder analysis

User story development

Requirements gathering

Business process mapping

Analytical thinking

Problem solving

Job description

Information System Services (ISS)isseekinga talented and motivated Business Analyst to join ourCustomer, Strategy and Governance Section.

This is an exciting opportunity to work across the University, helping toidentify, analyse and deliver technology-enabled improvements that enhance services for staff and students. You will collaborate with a wide range of stakeholders, translating business needs into clear requirements and working closely with technical teams to deliver effective digital solutions.

As a Business Analyst, you will play a key role in business change, processimprovementand digital transformation initiatives, ensuring that technology investments deliver real value to the University community.

You will have a proven ability to work with a wide range of stakeholders, understand complex business needs, and translate them into clear requirements that support the delivery of effective digital solutions. You will be equally comfortable engaging with senior stakeholders,facilitatingworkshops, analysing processes, and collaborating with technical teams to ensure successful project outcomes.

You will be a strong communicator with excellent analytical and problem-solving skills, capable of navigating ambiguity, challenging existing ways of working constructively, andidentifyingopportunities for improvement. Experience in business process mapping, requirements gathering, stakeholder analysis, and user story development is essential.

The position is primarily based at Lancaster University's Bailrigg campus, with flexible hybrid working options available to promote a healthy work-life balance. A minimum of two days per week in the office is expected.

Why Join Us?

We are committed to creating a supportive,inclusiveand collaborative community. We work together to deliver positive change and provide an outstanding experience for our students and staff.

Lancaster University’s beautiful Bailrigg campus offers an exceptional working environment, combining a vibrant and diverse community with stunning green parkland and landscaped surroundings. Staffbenefitfrom a wide range of on-campus facilities, including a sports centre, cafés, shops, a library, post office,pre-schooland multi-faith centre. There are alsonumerousstaff networks,clubsand social groups, providing plenty of opportunities to connect with colleagues and become part of our welcoming community. Learn more about our employee benefits on theLancaster University Jobs website.

Proud member of the Disability Confident employer scheme

Business Analyst

Company: Lancaster University

Salary: £39,906 to £46,049 a year

Hours: Full-time

Location: LA1 4YW

Job type: Permanent

Posting date: 16 Oct 2026

Closing date: 1 Nov 2026

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About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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