Business Administrator (Part time)

Recruit Genie; United Kingdom; Remote; GBP 13,000 - 16,000; Part time

Benefits offered by this job

Life insurance

Free DBS

Free meals

Free parking

Company pension

Wagestream

Employee assistance programme

In-house training via Hippo

Yearly salary review

Right to work in the UK confidence

Job summary

Aurem Care is seeking a part-time Business Administrator to join our care home leadership team. Based in the United Kingdom, you will support Finance, HR and payroll processes and help ensure smooth daily operations for residents and staff.

Key duties include processing admissions and invoices, maintaining HR records, coordinating recruitment, and handling day-to-day admin tasks with discretion and GDPR-compliant practices. We offer a supportive environment with training via our Hippo platform.

Qualifications

• Experience in a similar care setting or admin role.
• Strong organisational and communication skills.
• Attention to detail and handling sensitive information.
• Ability to work under pressure and prioritise tasks.
• Familiar with MS Office and care management software.
• Knowledge of payroll, HR records and GDPR requirements.

Responsibilities

• Administrate finance processes: admissions, invoicing and funding.
• Payroll: starters, leavers and amendments; payroll data accuracy.
• HR and recruitment: maintain HR files and DBS/PVG checks.
• General admin: handle enquiries, maintain notices and records.
• Produce management information for finance and operations.
• Maintain confidentiality and compliance with policy.

Skills

Organisational skills

Communication skills

Attention to detail

Problem solving

Teamwork

Microsoft Office

Care management software

Payroll processes

HR systems (ATS, DBS)

GDPR compliance

Tools

Microsoft Office

Care management software

Payroll systems

HR systems (ATS)

GDPR training tools

Job description

Are you looking for a rewarding opportunity to make a positive impact in your local community?

Do you have strong organisational skills and a passion for supporting others?

Can you work effectively in a care home environment, assisting with day-to-day administrative duties to help ensure smooth operations for residents and staff?

What does the job role involve?

The Business Administrator role forms part of the wider leadership team for the Home which also includes: Home Manager, Deputy Manager or Clinical Lead, Head Chef, Head Housekeeper and Maintenance. The role is fundamental to the smooth operation of the Home and is key in ensuring process and policies are adhered to for Finance, Quality and HR purposes.

The role includes but is not limited to:

Financial

Accountable for the administration of key financial processes in the home, in accordance with company policy and procedures, as outlined below:

• Ensure the accurate and timely completion of the resident admission and discharge process prior to a resident entering or leaving the home. This will incorporate the collation of the signed self-pay contract; obtaining Social Services / CCG purchase orders; collection of deposit and administration fees as applicable
• Submission of accurate invoicing / funding information to the Finance Team in order to raise invoices/credits in a timely and accurate manner
• Liaison with Social Services / CCG / and other funders to ensure that the correct funding is in place prior to the admission of the resident , where applicable
• Liaise with the Finance Operations team, Residents and Next-of-Kin where necessary to assist with the collections of overdue resident fees

Payroll:

• Ensuring the accurate and timely completion of the starters, leavers and amendments process for all employees in the home, including the maintenance of personal data for employees
• Management of home level pay rates in accordance with policy and procedure
• Daily reconciliation of hours recorded via the time and attendance system to the home level rota, including exception management and query resolution. Weekly submission of approved hours to the payroll team
• Purchasing responsibilities include ordering goods and services, receipting deliveries, and approval of invoices for payment
• Accountable for petty cash and Resident’s personal money including maintenance of accurate records and receipts; deposit and withdrawal of funds from the bank; monthly auditing of records; and safekeeping of funds
• To provide accurate and timely Management Information that is required by the Finance Team for the production of monthly accounts, and weekly statistical reporting.

HR and Recruitment:

Accountable for the administration of key HR and recruitment processes in the home, in accordance with company policy and procedures, as outlined below:

• Ensure efficient recruitment through planning candidate interviews with the Home Manager and following up on all post offer processes using a recruitment pipeline tracker
• Understand the key legislative and regulatory requirements for working in a care setting
• Maintain accurate and up to date HR files for all employees, ensuring regular checks are in place for DBS/PVG numbers, nursing PIN numbers and any other updates as required by regulation
• Take responsibility for any actions arising from audits completed by support teams such as HR, Operations or Quality, including time driven deadlines for reports
• Ensure the training compliance is accurate and updated on a weekly basis; arranging both e-learning and face to face training with the company provider for all employees
• Using a HR, ATS and other systems in place to complete processes

General Administration:

To provide administrative, clerical and other support as may be requested from time to time by the Home Manager and the management team of the Home. To include, but not limited to:

• Meet, greet and welcome all visitors to the Home
• Provide a professional approach on the phone and in person with all enquirers to the Home, the families of residents, residents and staff alike
• Manage all financial and HR enquiries in a timely manner, ensuring internal reporting deadlines are met
• Ensure that all resident sales enquiries are appropriately handled, logged and communicated to the Home Manager
• Provide support to the manager by maintaining a list of ongoing customer contacts and monitoring & formally recording all enquiry follow-up calls and solutions
• Ensure all communication notice boards are up to date, display accurate information and are tidy and professional at all times
• Maintain confidentiality around all matters relating to residents and staff
• Maintaining accurate resident and colleague records including next of kin and emergency contact details
• Any other ad hoc duties

What makes a successful candidate:

• Must have previous experience and in a similar setting
• Strong organisational and communication skills
• Attention to Detail and handles sensitive information with care and professionally.
• Can think on their feet and resolve issues calmly and efficiently.
• Understands the needs of vulnerable residents and supports staff
• Familiar with systems like Microsoft Office, care management software, payroll, HR and ATS systems
• Aware of CQC standards, health and safety, and GDPR requirements.
• Able to prioritise a busy workload in a dynamic environment.
• Able to work well as part of a team and independently

What can we offer you in return for your hardwork and commitment?

• Part time contract
• 20 hours (Covering 4 days per week)
• Pay rate: £13.20 per hour
• 28 Days Annual Leave including bank holidays (pro rata for part time contracts)
• Life insurance
• Free DBS (T&C's apply)
• Free or discounted meals
• Free parking
• Company pension
• Wagestream - Same-day pay
• Our employee assist programme - healthcare and mental health support
• Free in house training via our elearning platform, your Hippo, in addition to our fully funded apprenticeship courses.
• Yearly salary review
• Being part of an organisation where empowering and valuing our people is fundamental to everything we do

Please Note: Aurem Care is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

Why join us?

Aurem Care have been awarded for the prestigious 'Top 20 Care Home Group' accolade by carehome.co.uk, celebrating our commitment to excellence in care across the UK.

Our homes are all about people caring about people, we believe our care homes should be happy homes for loved ones.

Our team play an important role in our homes, to ensure that our values are lived and embraced every day.

Diversity, Integrity, Fun, Committed and Connecting

If these are values that resonate with you and you’re looking for a rewarding job in making a real difference to the lives of our amazing residents, then we want to hear from you now!