Business Administrator Apprentice Level 3 (Apprenticeship)

GetMyFirstJob Ltd; Manchester; On-site; GBP 15,000 - 20,000; Full time

Job summary

A professional office environment in Manchester is seeking an Apprentice Administrator/Secretary to support the sales and lettings teams. You will ensure the smooth day-to-day running of the office by managing calls, emails, and filing systems while gaining on-the-job training and a recognized business administration qualification. Apply if you have strong communication skills and a desire to learn.

Benefits

On-the-job training

Recognized business qualification

Mentoring and support from experienced team members

Qualifications

• GCSEs (or equivalent) in English and Maths (Grade 4/C or above preferred).
• Basic computer skills (Microsoft Word, Outlook).

Responsibilities

• Answer incoming phone calls and direct them to the appropriate team member.
• Greet clients and visitors in a professional and friendly manner.
• Manage emails and incoming post, distributing as required.
• Maintain accurate filing systems – both digital and paper-based.
• Organise diaries, appointments, and property viewings for staff.

Skills

Good communication and interpersonal skills

Polite and professional telephone manner

Attention to detail

Organisational skills

Basic computer skills (Microsoft Word, Outlook)

Willingness to learn

Education

GCSEs in English and Maths (Grade 4/C or above preferred)

Job description

Overview

Company Overview: Jacob Knight Estates are redefining the real estate landscape in the United Kingdom. As a fresh presence in the market, their mission is to offer unmatched service and establish enduring client relationships. The upcoming unique partnerships, set to be announced soon, will further enhance their offerings, marking them as a game-changer in the industry.

Role Overview: This is a fantastic opportunity for someone looking to start their career in administration within a professional office environment. As an Apprentice Administrator/Secretary, you will play a key role in ensuring the smooth day-to-day running of the office by providing administrative support to the sales and lettings teams.

Responsibilities

• Answer incoming phone calls and direct them to the appropriate team member
• Greet clients and visitors in a professional and friendly manner
• Manage emails and incoming post, distributing as required
• Maintain accurate filing systems – both digital and paper-based
• Type letters, documents, and property details using templates
• Organise diaries, appointments, and property viewings for staff
• Keep office supplies stocked and organised
• Assist with data entry and updating internal systems
• Ensure confidentiality and compliance with data protection policies

What We’re Looking For

• Good communication and interpersonal skills
• A polite, professional, and confident telephone manner
• Strong attention to detail and organisational skills
• Ability to work as part of a team and independently
• Basic computer skills (Microsoft Word, Outlook, etc.)
• Willingness to learn and take on new challenges
• GCSEs (or equivalent) in English and Maths (Grade 4/C or above preferred)

What You’ll Gain

• On-the-job training in a busy estate agency environment
• A recognised business administration qualification
• Development of key office and customer service skills
• Mentoring and support from experienced team members
• Potential for progression into a permanent role upon completion

Training

Training

Qualifications required

Qualifications required

Skills required

Skills required

Prospects

Prospects

Qualification / Standard

ST0070 Business administrator

Duration 18 months