Business Administrator Apprentice, Estates Department, Barnsley College, Church Street, S70 2AX

Barnsley College; Barnsley; On-site; GBP 15,000 - 20,000; Full time

Job summary

An educational institution in Barnsley is seeking a Business Administration apprentice. The role involves maintaining administrative services, managing records, and communicating effectively. Candidates should demonstrate proactive decision-making, interpersonal skills, and be adaptable in using IT systems. On-site and off-the-job training will be provided to achieve a Level 3 qualification in Business Administration.

Qualifications

• Must be able to effectively use multiple IT packages and systems.
• Demonstrated ability to maintain accurate records and documents.
• Experience in building positive relationships within teams.

Responsibilities

• Engage in tasks that maintain and improve administrative services.
• Produce accurate records and documents including reports and proposals.
• Manage priorities and deadlines effectively.

Skills

Good communication skills

Proactive decision making

Effective interpersonal skills

IT literacy

Planning and organization

Education

Intermediate Technical Certificate as a Business Administrator Level 3 Apprentice

Job description

Overview

The Business Administration apprentice post is a role highly transferable set of knowledge, skills and behaviours. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services.

What you’ll do at work

Main Duties:

IT

The use of multiple IT packages and systems to write letters and/or emails, create proposals, perform financial processes, record and analyse data. Able to choose the most appropriate IT solution to suit the business problem and to update and review databases, record information and produce data analysis where required.

Record and Document Production

Produces accurate records and documents including emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and presents solutions to management. Drafts correspondence, writes reports and is able to review others' work.

Maintain records and files

Handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Decision Making

Exercises proactivity and good judgement, makes effective decisions based on sound reasoning and deals with challenges in a sensible way. Seeks advice of more experienced team members when appropriate.

Interpersonal Skills

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Be a role model to peers and team members, developing coaching skills as knowledge and skills are gained.

Communication

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Agility and confidence in communications, carrying authority appropriately. Applies social media solutions. Answers questions from inside and outside of the organisation, representing the organisation.

Quality

Completes tasks to a high standard and demonstrates the necessary level of expertise required to complete tasks. Applies themself to continuously improve their work, reviews processes autonomously and makes suggestions for improvements. Shares administrative best-practice across the organisation, coaching others to perform tasks correctly. Applies problem‑solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Planning and organisation

Takes responsibility for initiating and completing tasks, manages priorities and time to meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others. Makes suggestions for improvements to working practice, understanding the implications beyond the immediate environment. Manages resources such as equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.

Project Management

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects.

Working week

Monday to Thursday 8.30am – 5.00pm, Friday 8.30am – 4.30pm.

Training

Delivery to be completed on‑site and 6 hours per week off‑the‑job training either at Barnsley College or your place of work. Student will complete an Intermediate Technical Certificate as a Business Administrator Level 3 Apprentice.