Business Administrator Apprentice (Apprenticeship)

GetMyFirstJob Ltd; Knowsley; On-site; GBP 15,000 - 20,000; Full time

Job summary

A local employment agency is looking for an individual to assist with client communication and general office administration. The role involves creating quotes, managing phone calls, and supporting the maintenance team. Candidates should have GCSE or equivalent in English and Maths and exhibit strong communication skills. This position offers on-site training and requires a proactive attitude. Working hours are part-time across three days each week.

Benefits

On-site training

Paid working hours

Responsibilities

• Creating and sending quotes to clients across both the security and maintenance divisions.
• Answering and making phone calls, including urgent calls that require prioritizing.
• General office administration tasks.
• Using our computer systems and digital software confidently.
• Data entry and maintaining accurate records.
• Organising files, emails, and documents.
• Handling enquiries and passing messages to the relevant teams.
• Assisting with scheduling maintenance jobs and coordinating contractors.
• Supporting workflow between the maintenance team and housing associations.

Skills

Strong communication skills, especially over the phone

Team player

Quick learner with a proactive attitude

Ability to prioritise urgent calls and manage workload effectively

Education

GCSE or Equivalent in English and Maths

Job description

Responsibilities

• Creating and sending quotes to clients across both the security and maintenance divisions
• Answering and making phone calls, including urgent calls that require prioritising and quick action
• General office administration tasks
• Using our computer systems and digital software confidently
• Data entry and maintaining accurate records
• Organising files, emails, and documents
• Handling enquiries and passing messages to the relevant teams
• Assisting with scheduling maintenance jobs and coordinating contractors where needed
• Supporting workflow between the maintenance team and housing associations to the relevant teams

Working Hours

The learner will work three days per week, with the specific days to be agreed. Working hours will be between Monday-Friday, 9:00am-5:00pm (1-hour lunch). In order to apply for this role you have to have been in the UK for 3 years or more.

Training

All training will be provided on site during your paid working hours. Your day to day mentoring will be with your employer, and a combination of online and in person monthly sessions will be held with your Haddon Training Trainer Coach.

Qualifications Required

GCSE or Equivalent in English and Maths.

Skills

• Strong communication skills, especially over the phone
• Team player
• Quick learner with a proactive attitude
• Ability to prioritise urgent calls and manage workload effectively