Business Administrator Apprentice

Lifetime Training; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading training provider in the UK is seeking an Administrative Support professional to manage daily operations, assist management and departments with various tasks, and ensure adherence to quality and compliance standards. The ideal candidate should possess strong organizational skills, experience with office software, and a commitment to confidentiality. This position is essential to maintaining smooth office functions and supporting project initiatives within the company.

Qualifications

• Experience in administrative support roles or relevant apprenticeships.
• Strong communication skills for interactions with colleagues and clients.
• Ability to maintain confidentiality when handling sensitive information.

Responsibilities

• Support daily administrative and office operations across the business.
• Manage incoming calls, emails, and general enquiries professionally.
• Process receipts, expenses, and transactions into systems.
• Assist in scheduling meetings and managing diaries.
• Help prepare and maintain internal documentation and reports.

Skills

Administrative support

Communication skills

Organizational skills

Confidentiality

Education

Relevant educational background or apprenticeship

Tools

Accounting software

MS Office Suite

Job description

Overview

Administrative & Operational Support

• Support daily administrative and office operations across the business.
• Manage incoming calls, emails, and general enquiries in a professional and timely manner.
• Provide administrative assistance to management and other departments, including HR, Admin, and Operations.
• Process employees' receipts, expenses and transactions into the accounting software systems, and maintaining accurate records and documentation.
• Assist in scheduling meetings, preparing documents, and managing diaries.
• Support coordination of training sessions, site visits, and company events.
• Update and maintain internal systems, databases, and spreadsheets.
• Help prepare and format reports, letters, and presentations as required.
• Assist in the management and procurement of office supplies and equipment.
• Carry out general office duties such as scanning, photocopying, and filing.
• Ensure confidentiality and discretion when handling sensitive company information.
• Develop an understanding of company policies, procedures, and quality standards.
• Learn about the company's services and contribute to continuous improvement initiatives.
• Undertake on-the-job training and complete all apprenticeship learning requirements.

Office Management

• Manage procurement of office supplies, stationery, and equipment in line with budget controls.
• Ensure all items are invoiced, processed, and paid on time through proper documentation and follow-up.

Quality, Compliance & Communication

• Ensure administrative practices align with company standards and GDPR requirements.
• Maintain accurate and up-to-date records in accordance with internal quality procedures.
• Communicate clearly and professionally with colleagues, clients, and external partners.
• Support the preparation of documentation for audits and quality reviews.
• Participate in continuous improvement discussions and share learning experiences.