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You’ll be dealing with a flow of work from different sources: hospital, community, patients and internally from doctors, nurses and non-clinical staff. It involves reading and scanning letters for patients’ records, completing admin tasks such as chasing hospital appointments, booking appointments. You’ll be trained to help with patient queries.
Course: Business administrator (level 3)
Level: 3
Route: Business and administration
Apprenticeship Level: Advanced
Working Week: Monday - Friday 09:00 - 14:30 (30‑min lunch unpaid)
Expected Duration: 18 Months