Business Administrator Apprentice

Barnsley College; Barnsley; On-site; GBP 13,000 - 16,000; Full time

Job summary

A local educational institution is offering an exciting apprenticeship opportunity as a Business Administrator. This role involves working both independently and collaboratively, focusing on developing transferable skills across various sectors. The position includes training at Barnsley College, with a wage of £14,722.50 in the first year and potential increases based on age. Benefits include substantial annual leave and access to gym facilities.

Benefits

Substantial annual leave

College gym membership

Free counselling services

Qualifications

• GCSE or equivalent in English and Maths required.
• Must demonstrate good communication and IT skills.
• Ability to pay attention to detail and stay organized.

Responsibilities

• Produce accurate records and documents, managing confidential information.
• Coach others and maintain positive relationships within the team.
• Plan and manage meetings and events, taking minutes and creating action logs.
• Execute project management principles to deliver projects successfully.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Administrative skills

Team working

Initiative

Education

GCSE in English (grade 4/C)

GCSE in Maths (grade 4/C)

Intermediate Technical Certificate

Job description

Information Technology

• The use of multiple IT packages and systems to: write letters and/or emails, create proposals, perform financial processes, record and analyse data
• Able to choose the most appropriate IT solution to suit the business problem
• Able to update and review databases, record information and produce data analysis where required

Record and Document Production

• Produces accurate records and documents including emails, letters, files, payments, reports and proposals
• Makes recommendations for improvements and presents solutions to management
• Drafts correspondence, writes reports and can review others' work
• Maintains records and files
• Handles confidential information in compliance with the organisation's procedures
• Coaches others in the processes required to complete these tasks

Decision Making

• Exercises proactivity and good judgement
• Makes effective decisions based on sound reasoning and can deal with challenges in a sensible way
• Seeks advice of more experienced team members when appropriate

Interpersonal Skills

• Builds and maintains positive relationships within their own team and across the organisation
• Demonstrates ability to influence and challenge appropriately
• Be a role model to peers and team members, developing coaching skills as knowledge and skills are gained

Communication

• Demonstrates good communication skills, whether face‑to‑face, on the telephone, in writing or on digital platforms
• Uses the most appropriate channels to communicate effectively
• Shows agility and confidence in communications, carrying authority appropriately
• Applies social media solutions
• Answers questions from inside and outside the organisation, representing the organisation

Quality

• Completes tasks to a high standard
• Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work
• Reviews processes autonomously and makes suggestions for improvements
• Shares administrative best‑practice across the organisation, e.g. coaches others to perform tasks correctly
• Applies problem‑solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues

Planning and Organisation

• Takes responsibility for initiating and completing tasks, manages priorities and time to meet deadlines
• Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace
• Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation)
• Manages resources, e.g. equipment or facilities
• Organises meetings and events, takes minutes during meetings and creates action logs as appropriate
• Takes responsibility for logistics, e.g. travel and accommodation

Project Management

• Uses relevant project management principles and tools to scope, plan, monitor and report; plans required resources to successfully deliver projects
• Undertakes and leads projects as and when required

Training Schedule

• Delivery to be completed on‑site and 6 hours per week off‑the‑job training either at Barnsley College or the place of work
• Student to complete an Intermediate Technical Certificate as a Business Administrator Level 3 Apprentice
• Functional skills in maths and English, if required

Apprentice Requirements

• GCSE in English (grade 4/C)
• GCSE in Maths (grade 4/C)
• Share other relevant qualifications and industry experience – the apprenticeship can be adjusted to reflect what you already know
• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Team working
• Initiative

This role is situated within our Estates department at Barnsley College and offers an exciting opportunity. The position focuses on cultivating a highly transferable set of knowledge, skills and behaviours that can be applied across various sectors. The role entails working independently and collaboratively within a team.

Wage £14,722.50 for your first year, then could increase depending on your age. National Minimum Wage rate for apprentices: Check minimum wage rates (opens in new tab). Substantial annual leave entitlement (up to 47 days per year including bank and public holidays!). College gym membership with onsite facilities. Supporting employee mental health through access to free counselling services.