Business Administrator

NHS; Birmingham; On-site; GBP 22,000 - 28,000; Full time

Job summary

A prominent healthcare organization in Birmingham is seeking a dedicated Administrative Assistant to provide comprehensive support to its Transfusion team. The role involves managing calendars, scheduling meetings, and ensuring smooth communication among teams. Candidates must have strong organizational skills, experience in administrative roles, and proficiency in Microsoft Office. The position offers 27 days of annual leave plus a pension scheme and opportunities for growth.

Benefits

27 days annual leave

NHS pension scheme

Flexible working opportunities

Continuous learning and development programs

Qualifications

• Experience in office administrative or PA role.
• Good working knowledge of IT covering Microsoft applications.
• Experience managing budgets and data management.

Responsibilities

• Provide admin support to consultants and the Transfusion team.
• Manage diaries and inboxes for senior managers.
• Support in organizing meetings and events.

Skills

Customer focus

Excellent communication skills

Organizational skills

Ability to multitask

Education

Minimum of five GCSE's including Maths

Qualified to A level standard in English

OCS (RSA) level 2 in text processing

Tools

Microsoft Office (Word, Excel, PowerPoint)

Microsoft Outlook

Microsoft Teams

Job description

An opportunity has arisen to become part of our Transfusion team.

This important role will assist in supporting the work of NHS Blood and Transplant which offers a wide range of clinical services including patient treatments, provision of specialist transfusion advice and the collection, processing and testing of around 2.5 million blood donations each year.

The role will provide admin support to two of our Consultants with additional admin support within the Transfusion Team. Tasks will include diary and inbox management, scheduling meetings, travel arrangements, budget management, expenses, minute taking, preparing papers and reports for meetings. You will be required to arrange a large number of meetings, and organise educational events, therefore the ability to prioritise work and meet tight deadlines under pressure is essential.

It is also essential that you are fully competent in using Microsoft Office applications such as Word, Excel and PowerPoint. You must be highly customer focused, have excellent communication skills and be expected to communicate at all levels within NHSBT and other external professional bodies, therefore confidentiality will need to be maintained at all times. The successful candidate must also be a team player, highly organised, be able to multitask whilst under pressure and have a positive approach.

Main duties of the job

You will be required in assist the Transfusion Function to meet its objectives. Your responsibilities will include:

• Diarising and inbox management for consultants or senior managers, flagging emails and responding on behalf of manager on occasion.
• Facilitating communications within Transfusion Management team and teams within Transfusion
• Providing administrative support for meetings, ensuring papers are circulated in a timely manner, minutes of meetings are recorded accurately with identifying appropriate actions.
• Supporting the Transfusion Function by providing day to day administrative/PA support to members of the Transfusion team assisting them to maintain and develop good relationships with Service Users by effectively handling enquiries on a wide range of service-related issues.

You will be required to arrange a large number of meetings, and will need to have the ability to prioritise work and meet tight deadlines.

This post will be based at one of our Birmingham centres and there will be the need to travel to other NHSBT locations and meeting venues and this needs to be taken into consideration before applying for the position.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do.By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

Job responsibilities

What we offer:

NHSBT promotes flexible working opportunities where the role will allow.

27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.

NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions

We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

To learn more, please see our recruitment profile, which provides a summary of the job description and person specification. This can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.

Person Specification

Qualifications

• Minimum of five GCSE's (including Maths) at Grade 'C', or equivalent experience.
• Qualified to A level standard in English or equivalent qualifications or equivalent experience.
• OCS (RSA) level 2 certificate (or equivalent) in text processing or equivalent experience.

Experience

• Experience of working in an office administrative or PA role.
• Good working knowledge of Information Technology, covering a range of Microsoft applications (Outlook, Word, Excel, Teams and PowerPoint) or equivalent packages
• Experience of managing budgets, word processing, spreadsheet, and data management.
• Experience of organising the workload of others.
• Experience or the ability to introduce and oversee changes in working practices