Business Administration Coach

BPP; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading education provider in the UK is looking for a BPP Skills Coach to support students through their programs. The role involves regular coaching calls, maintaining records, and providing feedback to help students achieve their goals. Ideal candidates should have coaching experience and be confident in written communication. This position offers hybrid working options and generous benefits including free courses and a rewards package.

Benefits

Free professional qualifications

30 days annual leave

Group Personal Pension Plan

Private healthcare and dental plans

Retail discounts

Qualifications

• Experience coaching or training others.
• Experience in an administrative role with elements of customer service.
• Confident with written communication.

Responsibilities

• Book and attend regular coaching calls.
• Maintain accurate records of student interactions.
• Help students identify development areas and set goals.

Skills

Coaching or training others

Written communication

Problem solving

Customer service

Education

Coaching, Teaching, or Assessing qualifications

Tools

Microsoft Office applications

Job description

A BPP Skills Coach provides primary support to our students and helps them navigate through the programme and prepare them for End-Point Assessment. Our coaches also help students set and meet their own personal targets and develop a growth minds set though regular coaching calls. BPP Skills Coaches have relevant industry experience to allow them to assess their student's knowledge, skills and behaviors against specific industry standards and provide feedback to help them develop. Coaches are responsible for managing their students data and keeping accurate records of each interaction and signposting support services.

• Book and attend regular coaching calls and provide prompt feedback to assignments within SLA's.
• Maintaining accurate records of student interactions and progression.
• Ensure a high standard of written communication, demonstrating good spelling, grammar and punctuation.
• Help students identify development areas, set goals and establish plans to achieve them.
• Manage own workload and keep calendar up to date
• Work with students as required to help them to successfully complete the programme
• Effectively undertake any other duties as required.
• Experience coaching or training others.
• Experience in a administrative role with elements of customer service or stakeholder management.
• Working under pressure to meet deadlines.
• Able to work independently with minimal supervision.
• Problem solving skills and proven ability to work with autonomy.
• Experience providing developmental feedback.
• Confident with written communication and a good standard of spelling, grammar and punctuation.

Desirable

• Previous experience working in a coaching or assessing role.
• Coaching, Teaching or Assessing qualifications.
• Working in Higher education or with Apprenticeships.
• Familiar with Microsoft Office applications.
• Previous roles leading or supporting less experienced colleagues.

BPP are a Disability Confident employer so if you need any reasonable adjustments for the interview process, please just let us know!

What if you read the description and don't meet every single requirement? We encourage you to apply anyway - we value diverse backgrounds and are committed to inclusivity!

Why work for BPP?

• Brilliantly, you can study any of BPP's courses for free - be it a professional qualification or full degree.
• With hybrid working available, you'll be able to split your time between one of our centres and wherever you choose to call home.
• We also provide a generous annual leave entitlement of 30 days, and there's a rewards package that includes retail discounts and much more.
• Other key benefits include our Group Personal Pension Plan, dedicated private healthcare and dental plans that offer additional assurance to look after you and your family.