Business Administration Assistant

Haines Watts Leicester; Leicester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A firm of chartered accountants is seeking a Director in Leicester to provide administrative support and assist with marketing activities. The ideal candidate will have a good standard of education, strong communication skills, and proficiency in Microsoft Office. This full-time on-site role offers a supportive and friendly team environment and opportunities for professional development.

Benefits

Friendly team environment

Opportunities for learning and professional development

Varied workload with engagement in multiple business areas

Qualifications

• A good standard of education, including GCSEs (or equivalent) in English and Maths.
• Strong verbal and written communication skills.
• Excellent organisational skills and ability to prioritise tasks.
• High attention to detail and accuracy in data entry.
• Proficient in Microsoft Office and comfortable learning new software.
• Experience with CRM systems or database management is desirable.

Responsibilities

• Provide general administrative support and document management.
• Support marketing events and manage logistics.
• Assist in scheduling marketing materials and social media content.
• Maintain accuracy in company databases and CRM systems.
• Manage telephone and reception duties.
• Coordinate meetings, appointments, and conference calls.
• Support the team with diary management and correspondence.

Skills

Verbal communication skills

Organisational skills

Attention to detail

Proficiency in Microsoft Office

Flexibility

Education

GCSEs (or equivalent) in English and Maths

Tools

CRM systems

Job description

Direct message the job poster from Haines Watts Leicester

Director at Haines Watts Leicester | Chartered Tax Advisor | Specialising in Growth & Tax Efficiency for Owner-Managed Businesses

Role Description

This full-time on-site role is located in Leicester and will provide comprehensive administrative and business support to ensure the smooth day-to-day running of the office. This includes assisting with maintaining databases and CRM systems, marketing activities, and providing professional front-of-house and administrative support to the wider team.

The Specifics

• Provide general administrative support, including filing, scanning, photocopying, and document management.
• Support marketing events and campaigns, including logistics, promotion, and follow-up activities.
• Assist in scheduling marketing materials, newsletters, and social media content.
• Maintain and update company databases and CRM systems with accuracy and attention to detail.
• Manage telephone and reception duties, greeting visitors and handling calls professionally.
• Arrange and coordinate meetings, appointments, and conference calls.
• Support the team with diary management, correspondence, and administrative tasks.
• Process incoming and outgoing mail and emails efficiently.
• Assist with monitoring office supplies and ordering when necessary.
• Contribute to continuous improvement initiatives and help streamline administrative processes.

Required skills and experience

• A good standard of education, including GCSEs (or equivalent) in English and Maths.
• Strong verbal and written communication skills, with confidence in handling telephone enquiries and taking accurate messages.
• Excellent organisational skills and the ability to prioritise multiple tasks effectively.
• High attention to detail and accuracy in data entry and documentation.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and comfortable learning new software.
• Experience with CRM systems or database management (desirable).
• A proactive and flexible attitude with a willingness to learn and take on varied responsibilities.
• Positive, enthusiastic, and professional demeanour with the ability to work well as part of a team.
• Driving licence and access to transport (desirable).

Desirable skills and experience

• Previous experience in an administrative and office support role.
• Basic understanding of social media management and marketing communications.
• Knowledge of basic bookkeeping or financial administration (advantageous but not essential).

About us

Haines Watts is a firm of chartered accountants that specialises in advising and supporting business owners. We support companies and business owners across the UK, giving our clients access to a vast amount of business expertise and knowledge. Our fresh thinking and practical business approach underpin our values. At Haines Watts Leicester, we pride ourselves on a collaborative culture that values initiative, growth, and genuine care for our clients.

What we offer

• A supportive and friendly team environment.
• Opportunities for learning and professional development.
• Varied workload with the chance to get involved in multiple areas of the business.