Business Administration Apprenticeship - Hardwick Green Academy

The Enquire Learning Trust; Tees Valley; On-site; GBP 16,000 - 20,000; Full time

Job summary

A local educational trust in Tees Valley is seeking an Administrative Support apprentice. Responsibilities include reception duties, maintaining administrative systems, and supporting school events. Candidates are expected to achieve a Business Administrator Level 3 qualification during the 18-month apprenticeship. This position offers full-time employment potential upon completion.

Qualifications

• Experience in answering telephone calls and responding to enquiries.
• Ability to maintain effective administrative systems.
• Proficiency in general clerical tasks, including typing and emailing.

Responsibilities

• Undertake reception duties and assist with admin tasks.
• Maintain records using management information systems.
• Assist with managing the school calendar and events.

Skills

Reception duties

Administrative support

Effective communication

Education

Business Administrator Level 3 (equivalent to A Level)

Tools

MCAS system

Job description

Hardwick Green Primary Academy is a vibrant and inclusive school located in Stockton-on-Tees, serving a diverse and welcoming community. As part of The Enquire Learning Trust, we are committed to creating a nurturing environment where children are inspired to learn, grow, and thrive. Our school is built on strong values, and we work hard to ensure every child feels safe, valued, and supported. We believe in high expectations for all, and we are proud of our caring ethos, positive relationships, and commitment to continuous improvement.

Possible full-time employment upon completion of the apprenticeship.

Responsibilities and Training

• Undertake reception duties, including answering telephone calls, taking messages, and responding to enquiries in a polite and helpful manner
• Maintain effective administrative systems in line with academy procedures
• Provide general clerical and administrative support, including photocopying, filing, typing, emailing, completing forms, and responding to routine correspondence
• Manage the schools email inbox and ensure timely responses
• Assist the administrator with after‑school club and wraparound care bookings and payments
• Support the administration of paperwork and booking processes for special events, school trips, visits, and residentials
• Maintain manual and computerised records using appropriate management information systems, including dinner registers and records of absences and late arrivals
• Administer all academy posts
• Word‑process letters and produce reports as required
• Assist with managing the school calendar
• Use the Academys MCAS system effectively to communicate messages and information to parents
• Qualification: Business Administrator Level 3 (equivalent to A Level)
• Duration of course: 18 months
• Training Provider: LMP Education (Rated No 1 Training Provider in the UK!)
• All learning delivered online/remotely alongside the role.

Monday to Friday (8.30am to 4.30pm).