Business Administration Apprentice, Level 3 – Heath Mount Primary School

Heart of England Training; West Midlands; On-site; GBP 17,000 - 22,000; Full time

Job summary

A local educational institution in Birmingham is seeking an Administration Apprentice to provide reception and clerical support. The role involves handling queries, updating information, and promoting child welfare. Applicants should have GCSEs in English and Maths, along with strong communication and IT skills. This apprenticeship offers excellent development opportunities within a supportive environment.

Benefits

Excellent CPD opportunities

Supportive working environment

Opportunity to make a significant difference

Access to mental health and wellbeing platform

Flexible working arrangement

Qualifications

• DBS check is required.
• Experience in a general administration environment is desirable.
• Typing experience is advantageous.
• Experience with Microsoft Word package is beneficial.
• Experience of using database applications is preferred.
• Experience of reception work is a plus.

Responsibilities

• Providing reception and switchboard support to the school.
• Providing clerical support to the school's administrative function.
• Receiving and dealing with pupils, parents and visitors.
• Taking telephone calls and delivering messages.
• Routine word processing as required.
• Promoting and safeguarding the welfare of children.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Presentation skills

Administrative skills

Logical

Team working

Initiative

Non-judgemental

Patience

Education

GCSE in English (grade 4)

GCSE in Maths (grade 4)

Job description

Administration Apprentice

Summary:

Duties to be undertaken; Front of House including answering phone, taking messages, and dealing with general queries, attendance, updating MIS, admin requests, letters and reports for Headteacher and SLT, IT Skills.

What you'll do at work:

• Providing reception and switchboard support to the school
• Providing clerical support to the school's administrative function
• Receiving, signing in and dealing with or directing pupils, parents and other school visitors as appropriate
• Taking telephone calls and delivering messages as appropriate
• Receiving and sorting incoming mail for delivery to appropriate staff
• Recording, stamping/franking and posting outgoing mail
• Routine word processing, as and when required
• To upload new information to the school website
• Individuals have a responsibility for promoting and safeguarding the welfare of children and young people he/she is responsible for or comes into contact with.
• To ensure all tasks are carried out with due regard to Health and Safety
• To undertake appropriate professional development including adhering to the principle of performance management.
• To adhere to the ethos of the school
• To promote the agreed vision and aims of the school
• To set an example of personal integrity and professionalism
• Attendance at appropriate staff meetings and parent's evenings
• Any other duties as commensurate within the grade in order to ensure the smooth running of the school

Where you'll work:

Knutsford Street Balsall Heath, BIRMINGHAM, West Midlands B12 9SR

Requirements

Essential:

• GCSE in:
  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills:

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Presentation skills
• Administrative skills
• Logical
• Team working
• Initiative
• Non judgemental
• Patience

Other requirements

DBS check. Desirable qualities: Experience in a general administration environment Typing experience Experience of Microsoft Word package Experience of using database applications Experience of reception work.

About this employer

Heath Mount Primary School is proud to be part of the Excelsior Multi-Academy Trust. With their support we continue to improve and provide our children with the best education possible as well as helping to nurture and develop their personal and social skills. Our values of succeeding together, engaging in learning, ensuring equality for all, and aspiring from the start, shape all we do across Excelsior Trust and our schools. Above all, we understand that our schools are communities; and that we all benefit from creating a working environment in which staff feel happy, valued and gain satisfaction from their work.

Company benefits

• Excellent CPD opportunities
• A fantastic supportive working environment
• The opportunity to make a significant difference in the lives of children across Birmingham
• Access to our mental health and wellbeing platform
• Flexible working arrangement

After this apprenticeship

It is hoped but not guaranteed that a full-time offer of employment will be given upon successful completion of the apprenticeship.

For more information and to apply please click here