Business Administration Apprentice - In Work Support

Getting In Limited; Portsmouth; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a Business Administration Apprentice to join their vibrant team in Portsmouth. This role offers a unique opportunity to support individuals in their employment journey while developing essential skills in administration and customer care. You'll engage directly with clients, manage communications, and assist in various operational tasks, all while receiving comprehensive training and mentorship. If you're motivated, enthusiastic, and eager to learn in a dynamic environment, this apprenticeship could be the perfect stepping stone for your career.

Qualifications

• Strong communication and IT skills are essential for this role.
• Attention to detail and organizational skills are crucial.

Responsibilities

• Provide In Work Support and maintain contact with customers.
• Manage diaries, emails, and petty cash effectively.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Presentation skills

Administrative skills

Team working

Initiative

Motivated and enthusiastic

Education

Level 3 Business Admin Apprenticeship Standard

Job description

Apply to: Business Administration Apprentice - In Work Support

Learning Provider: Delivered by THELIGHTBULB LTD

Employer: Get Set UK

Vacancy Description

• In Work Support
• Issue Full Service Offer once job has been confirmed entered on the CRM by Managers
• Establish Initial Contact with customers once employment has commenced
• Maintain IWS contact until outcome is reached (schedule fortnightly/weekly calls)
• Capture progression via PINGS and earnings
• Record all IWS contact on CRM
• Monitor contact, if not spoken to customer, implement process regarding no progression or contact
• Liaise with Employment Advisors and Work Coaches
• Liaise with 2nd Caseload Advisor if customer falls out of work – Rapid Response
• Manage emails
• Manage diary of appointments
• Branch Operations
• Provide cover for Reception (lunch, holiday and unplanned absence)
• Face to face interaction with customers
• Liaise with Employment Advisors
• Report on Staff and customer attendance
• Effectively record and manage Petty Cash

Key Details

Vacancy Title: Business Administration Apprentice - In Work Support

Employer Description: Get Set UK is bursting with culture, energy, and opportunity - 83% of our employees love working for Get Set UK and find their job rewarding and inspiring. We are a high-performing people services provider, delivering a range of exciting government-funded programmes that are aimed at supporting people to find employment and gain qualifications. Our mission is to support and enable individuals to maximize their employment and career potential.

Vacancy Location: Portsmouth Civic Offices Floor 1, Core 1 PO1 2AL

Wage Frequency: Custom

Number of Vacancies: 1

Vacancy Reference Number: 1000295375

Key Dates

Apply From: 16/01/2025

Closing Date For Applications: 2025-02-28 23:59:59

Interview Begin From:

Possible Start Date: 2025-03-01 00:00:00

Training

• Upon completion of your apprenticeship you will achieve the Level 3 Business Admin Apprenticeship Standard
• You will be assigned a mentor who will work with you on a one to one basis
• There will be workshops that you need to attend remotely via Zoom
• In-house training will be given to support specifics of the role

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Presentation skills
• Administrative skills
• Team working
• Initiative
• Motivated and enthusiastic

Apply Now