Business Admin Apprentice: Multi-Role Admin & HR Support

EAST LANCASHIRE ALLIANCE CIC; Blackburn; On-site; GBP 17,000 - 19,000; Full time

Job summary

East Lancashire Alliance CIC is offering a Level 3 Business Administrator Apprentice position in Blackburn. The role covers office and service delivery, coding, HR and community nursing support to help improve primary care services.

You will work under close supervision at first, building knowledge and practical skills across multiple departments while contributing to day-to-day admin and service improvements.

Qualifications

• GCSE English at grade 4 or equivalent.
• GCSE Maths at grade 4 or equivalent.

Responsibilities

• Answer routine telephone enquiries and support patient bookings.
• Support appointment, referral and service administration for Wound Care, Ring Pessary, Diabetic Monitoring, Warfarin and Enhanced Access.
• Maintain service trackers, spreadsheets, records and electronic information accurately.
• Support shared inboxes, routine correspondence, documents and meeting administration.
• Support Coding administration, data-quality checks and coding records.
• Support HR recruitment, interview, onboarding, employee-record and training administration.
• Support Community Nursing administration, including service records, referrals, appointments and stock/consumables records where appropriate.

Skills

Communication

IT skills

Organisation

Customer care

Problem solving

Administrative

Team working

Initiative

Non judgemental

Patience

Education

GCSE English 4

GCSE Maths 4

Job description

East Lancashire Alliance CIC is offering a Level 3 Business Administrator Apprentice position in Blackburn. The role covers office and service delivery, coding, HR and community nursing support to help improve primary care services.

You will work under close supervision at first, building knowledge and practical skills across multiple departments while contributing to day-to-day admin and service improvements.