Business Account Manager

Blakeney Point Search & Selection; Sheffield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency in the UK is looking for an experienced Account Manager to serve as the lead point of contact for all customer management matters. The candidate will build and maintain strong relationships, negotiate contracts, and ensure successful delivery of solutions based on customer needs. Ideal applicants will have proven experience in account management, excellent communication skills, and a relevant degree. This position offers the opportunity to work in a dynamic environment with a focus on client satisfaction.

Qualifications

• Proven work experience as an Account Manager or relevant role.
• Ability to communicate and influence key stakeholders at all levels.
• Experience delivering client-focused solutions.

Responsibilities

• Lead point of contact for customer account management matters.
• Build and maintain customer relationships.
• Negotiate contracts to maximize profits.

Skills

Account management

Communication

Negotiation

Attention to detail

MS Office

Education

BA / BS degree in Business Administration, Sales or relevant field

Tools

MS Excel

Job description

Job Description

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting customer relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly / quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunitiesAssist with challenging client requests or issue escalations as needed

1. Knowledge, Skills and Experience

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and Board level
• Solid experience with MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA / BS degree in Business Administration, Sales or relevant field