Business Account Manager

Nestle; Camden Town; On-site; GBP 38,000 - 45,000; Full time

Job summary

A leading health science company is seeking a Business Account Manager in Camden Town. This role involves managing sales and brand initiatives within prestige retail accounts, analyzing sales data, and contributing to commercial targets. Ideal candidates have sales experience in the healthcare industry and strong analytical skills. The position offers a salary of up to £45,000 plus bonuses and benefits.

Benefits

Competitive benefits package

Flexible working scheme

25 days holiday plus bank holidays

Qualifications

• Sales experience within the healthcare industry or FMCG/retail channels.
• Comfortable with complexity and ambiguity.
• Ability to see opportunities and implement action plans.

Responsibilities

• Manage portfolio execution and promotional activities.
• Provide analysis and insights to customers and stakeholders.
• Ensure delivery against strategic imperatives and KPIs.

Skills

Sales experience within the healthcare industry

Experience of working in cross functional teams

Stakeholder Management skills

Proactive initiative

Analytical Skills

Tools

CRM systems

Internal Dashboard Aids

Job description

We are currently recruiting for an exciting opportunity for a Business Account Manager to join our Nestlé Health Science Sales team and drive distribution and brand awareness of the portfolio of NHSc Consumer Care (CC) brands in existing and new Prestige Retailer accounts in order to drive profitable growth. Our Prestige customers include John Bell & Croyden, Pharmacy @ Harrods, Pharmacy @ Selfridges, Wholefoods Market and Planet Organic.

Responsibilities

• Manage excellent execution of the portfolio, promotional activities, pricing & agreements and evaluating performance; analyse sales data and insight including order tracking and external data to feed into forecast assumptions and delivery of sales targets by customer and by territory.
• Execute the VMHS Category Strategy and implement relevant sales drivers across the prestige customer base.
• Manage business systems including customer CRM for all Consumer Care customers, providing insight and support to the Head of Field Sales to accurately forecast the Consumer Care business and drive performance and profitable growth.
• Contribute to delivery of Consumer Care commercial targets and deliver customer specific KPIs including sales value & volume, trade spend contribution, new business and distribution of key lines for the Consumer Care portfolio of brands.
• Key point of contact for Nestlé Health Science Consumer Care customers. Demonstrate autonomy to manage joint business plans to drive profitable growth. Prioritise customer meetings where the opportunities are to deliver against strategic imperatives taking a consultative approach.
• Provide analysis where required to customers and internal stakeholders.
• Adhere to promotional guidelines and on-going evaluation of all customer investment. All trade spend should be in line with the Brand & Business Strategy. Regular trade spend reviews with Sales Operations & Head of Field Sales to manage budget.
• Create and deliver a strategy aligned to the business strategic imperatives and category strategy. Lead with a category first approach, win distribution in existing and new business while delivering first class, excellent execution in conjunction with brand campaigns and aspirations.
• Daily analysis & insight of Customer orders and tracking to drive visibility and awareness of current monthly and forecasted sales position. Share reports and customer performance updates for use in Commercial Review.
• Contribute insight and data for the monthly review of volume, plans, NPS, NNS & TAs as part of the monthly business process. Provide regular updates to the Head of Field Sales identifying risks and opportunities to drive the maximum potential.
• Deliver channel relevant category strategy aligned to business priorities.

Qualifications

• Sales experience within the healthcare industry or within the consumer/ retail/ pharmacy/ drug / FMCG / high end consumer goods channels.
• Experience of working in cross functional teams.
• Stakeholder Management skills including experience leveraging Nestlé in the Market (NIM) and External Partners.
• Experience of managing CRM and other internal Dashboard Aids.
• Self-starter with proactive initiative.
• Resilient with a can-do attitude, open minded to diverse perspectives.
• Comfortable with complexity and ambiguity.
• Ability to see opportunities and implement action plans.
• Strengths in quantitative rigour (Analytical Skills).
• Good understanding of financial management and KPI targets.

What We Offer

• Salary: Up to £45,000 dependent upon experience + potential bonus + other benefits.
• Competitive benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus up to an additional 12 days flex leave, bank holiday exchange, competitive pension scheme and much more.

Why Nestlé?

In the Nestlé Sales Team, we are creating an environment where we all feel we belong, we are the best we can be, and we win together. We want people to feel they can be themselves, dare greatly and believe their best is yet to come. Supported by our industry leading eBusiness and Sales Academies which develop you in all aspects of eCommerce, customer and category management, you truly can achieve your full potential whatever that might mean for you.

We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process.