Bureau Manager: Lead Travel Service Team & FX Ops

Travelex; Belfast; On-site; GBP 29,000; Full time

Job summary

A leading foreign exchange provider in Belfast seeks a Bureau Manager to lead a team in delivering exceptional customer service. This full-time position offers a salary of £28,275 per year, with flexible working hours and a range of employee benefits, including a comprehensive wellness program and opportunities for bonuses. Applicants should possess strong leadership skills, excellent communication, and a commitment to customer satisfaction.

Benefits

Comprehensive benefits package

Employee wellness programs

25 days holiday pro-rata

Opportunity for monthly bonuses

Pension plan

Qualifications

• Passion for leading dynamic teams to deliver on targets.
• Ability to build relationships and communicate effectively.
• Strong commitment to delivering exemplary customer service.
• Desire to make a positive impact and difference.

Responsibilities

• Manage a team of Travel Service Partners for customer experience.
• Nurture and mentor team members for best performance.
• Engage with customers for accurate foreign exchange transactions.
• Oversee compliance with legal and regulatory standards.

Skills

Leadership

Communication

Customer Service

Motivation

Job description

A leading foreign exchange provider in Belfast seeks a Bureau Manager to lead a team in delivering exceptional customer service. This full-time position offers a salary of £28,275 per year, with flexible working hours and a range of employee benefits, including a comprehensive wellness program and opportunities for bonuses. Applicants should possess strong leadership skills, excellent communication, and a commitment to customer satisfaction.