Burberry Visual Merchandiser - FTC - London stores

BoF Careers; Greater London; On-site; GBP 26,000 - 34,000; Full time

Job summary

Burberry is hiring a Field Visual Merchandiser to support the London retail network on a fixed-term contract until June 2027, covering maternity leave. This role ensures Burberry's creative vision is realized in-store with consistent visual standards and elevated customer experiences across the London stores.

Working closely with retail and regional teams, you will deliver seasonal installations, coaching to store teams, and collaboration on new store openings and key initiatives.

Qualifications

• Previous visual merchandising experience within luxury, premium retail or a customer-focused environment.
• Strong understanding of visual presentation principles and how they support customer engagement and business performance.
• Excellent organisational skills with the ability to manage multiple priorities across several locations.
• Confident communicator who builds collaborative relationships with a wide range of stakeholders.
• Adaptable and proactive approach, with strong attention to detail and a commitment to high standards.
• Flexibility to travel regularly across the London store network and support occasional business requirements.

Responsibilities

• Deliver and maintain Burberry visual merchandising standards across designated London stores, ensuring a consistent and elevated customer experience.
• Execute seasonal installations, product launches and visual merchandising updates in line with global direction and brand guidelines.
• Partner with store leadership teams to identify opportunities that enhance product presentation and support commercial performance.
• Provide coaching and guidance to store teams to build visual merchandising capability and strengthen execution standards.
• Conduct regular store visits, audits and follow-up actions to ensure visual excellence and brand consistency.
• Collaborate with cross-functional partners to support new store openings, events and key business initiatives.

Skills

Visual Merchandising

Luxury Retail

Customer Focus

Presentation Skills

Organisational Skills

Communication

Attention to Detail

Travel Flexibility

Job description

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

Job Purpose

We are hiring a Field Visual Merchandiser to support our London retail network on a fixed-term contract until June 2027, covering maternity leave. This role plays a key part in bringing Burberry's creative vision to life across our stores, delivering visually inspiring environments that elevate the customer experience and showcase our collections with excellence. Working closely with retail and regional teams, you will ensure consistent visual standards, support commercial objectives and contribute to the continued success of our London store portfolio.

Responsibilities

• Deliver and maintain Burberry visual merchandising standards across designated London stores, ensuring a consistent and elevated customer experience.
• Execute seasonal installations, product launches and visual merchandising updates in line with global direction and brand guidelines.
• Partner with store leadership teams to identify opportunities that enhance product presentation and support commercial performance.
• Provide coaching and guidance to store teams to build visual merchandising capability and strengthen execution standards.
• Conduct regular store visits, audits and follow-up actions to ensure visual excellence and brand consistency.
• Collaborate with cross-functional partners to support new store openings, events and key business initiatives.

PERSONAL PROFILE

• Previous visual merchandising experience within luxury, premium retail or a customer-focused environment.
• Strong understanding of visual presentation principles and how they support customer engagement and business performance.
• Excellent organisational skills with the ability to manage multiple priorities across several locations.
• Confident communicator who builds collaborative relationships with a wide range of stakeholders.
• Adaptable and proactive approach, with strong attention to detail and a commitment to high standards.
• Flexibility to travel regularly across the London store network and support occasional business requirements.

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.