Built Environment Asset Support Manager

Transport for London; Greater London; Hybrid; GBP 40,000 - 67,000; Full time

Benefits offered by this job

Final salary pension

Free TfL travel

Hybrid working

Annual leave 29 days

Private healthcare (optional)

Cycle-to-work

Job summary

Transport for London is seeking a Built Environment Asset Support Manager to provide technical support within APD Built Environment, ensuring assets meet safety, reliability and performance standards. You will interpret complex data, develop risk mitigations, and assist senior management with evidence for audits and funding decisions.

The role requires collaboration across the Asset Management Team and delivery of compliant technical documentation, with a hybrid working arrangement between

Qualifications

• Academic qualification in Civil/Structural/Construction or Building Surveying.
• <br/>Knowledge of TfL Standards/Procedures/Industry Best Practice.
• Experience implementing asset management procedures (Desirable).
• Knowledge of Health, Safety and Environment legislation and best practices.

Responsibilities

• Interpret and analyse technical information to support the Asset Management Team.
• Implement asset risk mitigations for maintenance optimisation.
• Support Safety Improvement Plan and annual audits.
• Produce Local Risk Register and record mitigations including Work Orders and Budgets.
• Identify and implement asset risk mitigations.
• Support business cases for funding and improvements.

Skills

Communication

Data analysis

Technical solutions

Independent work

Time management

Stakeholder management

Learning mindset

Education

HND/HNC/Foundation Degree in Engineering

Job description

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Key Information

Job title: Built Environment Asset Support Manager

Grade: SMF1

Contract: Permanent

Salary: £67,283

Location: Palestra, Southwark (Hybrid / Office)

Closing Date: Tuesday 13th October @ 23:59 2026

Job Purpose

As the Built Environment Asset Support Manager, your primary purpose is to provide technical support and information within APD Built Environment to ensure all assets are maintained to meet optimum availability, reliability, safety, operational and engineering standards. Ensuring that all assets and associated elements within span of control are 'fit for purpose'.

Support the mitigation of asset risks on BE Assets within span of control to improve the customer experience through meeting Safety, Performance and Quality standards to support TfLs business targets, statutory and legal obligations and contractual responsibilities.

Key Accountabilities

• Interpreting and analysing technical information to provide support to the Asset Management Team.


• To implement asset risk mitigations for optimisation of maintenance.


• Responsible for supporting Built Environment Asset Delivery Manager in managing the Safety Improvement Plan. Providing evidence to ensure compliance with LU Standards and governance and preparing for annual audits.


• Responsible for supporting the Asset Management Team to produce the Local Risk Register (Tactical Risk Register[s]) and record associated asset mitigations (short / medium / Long term resolution) including the raising of Work Order and Budget Estimate in the AMS.


• Identification / implementation of mitigations associated with Asset Risks.


• Support the production of compelling business cases for works to secure funding (Data Improvements / Efficiencies / Synergies / Research and Development etc).


• Provide technical support to the Asset Management Team relating to risks / subject matter expertise to enable the delivery of the annual Corrective Work bank and Minor Works.


• Responsible for producing technical information (scopes / works briefs / works information) associated with Built Environment assets.


• Responsible for technical reviews of works proposals to ensure compliance with relevant Industry Best Practice / Legislation / TfL Engineering Standards, Procedures and Guidance.


• Responsible for the review of BE Works Safety Documentation associated with works delivery.


• Deputise for the Built Environment Asset Manager(s) as required to cover day to day business requirements.

Knowledge, Skills, Experience

Knowledge

• Academic - HND/HNC/Foundation Degree in relevant Engineering area (Civil / Structural / Construction / Building Surveying / Architecture) or similar (Essential).


• Working knowledge and understanding of Built Environment assets within competency area and technical / design reviews to TfL Standards / Procedures / Industry Best Practice (Essential).


• Working / Demonstrable knowledge of implementing asset management procedures (Desirable).


• Working / Demonstrable knowledge of implementing relevant Health, Safety and Environment legislation and best practices (Desirable).

Skills

• Strong verbal and written communication skills (Essential).


• Ability to analyse complex data, draw conclusions, produce reports and make recommendations to senior management (Essential).


• Well developed ability to apply technical solutions in a business driven, customer focused context within defined budget limits and constraints (Essential).


• Able to work independently with limited guidance, quickly understand complex issues and tasks (Essential).


• Able to work to tight deadlines in a high pressure environment while managing conflicting priorities (Essential).


• Ability to work collaboratively with multiple stakeholders to active common business objectives (Desirable).


• Demonstrable ability to maintain update knowledge through formal and self directed learning (Essential).

Experience

• Extensive experience in relevant engineering discipline with demonstrable experience within TfL or similar industry(Essential).


• Experience of carrying out technical / design review and analysis (Essential).


• Experience of managing safety and investigating safety related incidents (Desirable).


• Experience of working with multiple stakeholders both internally and externally (Desirable).

Equality and Diversity

We are committed to equality, diversity and inclusion and aim to reflect the diverse communities we serve. We believe that a diverse workforce enables us to deliver better services and outcomes. Our goal is to make our recruitment as inclusive as possible. As a Disability Confident Leader, we actively encourage applications from disabled people. As part of the Disability Confident scheme, we aim to offer an assessment or interview to candidates who apply via the scheme where the minimum essential criteria for skills, knowledge and experience has been met. In some circumstances, it may not be practical to offer an interview or assessment to every candidate who applies through the scheme and meet the minimum essential criteria; in these situations, we select candidates who best meet the minimum criteria for the job rather than interviewing all who meet them.

Across all recruitment activity, we recognise that selection methods may vary depending on the nature and scale of the campaign and will be applied fairly, consistently and proportionately in line with our Disability Confident commitments.

We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair

All offers of employment are subject to satisfactory right-to-work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.

Benefits

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:

• Final salary pension scheme


• Free travel for you on the TfL network


• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket


• 29 days annual leave plus public and bank holidays


• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow


• Private healthcare discounted scheme (optional)


• Tax-efficient cycle-to-work programme


• Retail, health, leisure and travel offers


• Discounted Eurostar travel

Hybrid working within this role enables a balance of up to 50 per cent of time split between the office and home over a 4 week period. Hybrid working arrangements can evolve subject to business requirements.

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.