Building Services Technician - Brighton

Brighton i360; Lewes; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading visitor attraction in the UK seeks a Building Services Technician to ensure the safety and efficiency of mechanical and electrical systems. Candidates should have a strong background in maintenance within a visitor environment, excellent problem-solving skills, and the ability to work under pressure. This role offers competitive compensation with benefits including a bonus scheme and discounts. Ideal for proactive engineers who thrive in dynamic settings.

Benefits

Exciting bonus scheme

50% discount on food and drink

Life assurance (4x salary)

Access to an Employee Assistance Programme

Training and development opportunities

Fun and vibrant working environment

Qualifications

• Proven experience in mechanical or electrical maintenance, ideally within an operational or visitor attraction environment.
• Strong understanding of mechanical and electrical systems (HVAC, CCTV, security, AV).
• Experience with planned and reactive maintenance, fault finding, and working with third‑party service providers.

Responsibilities

• Maintain all mechanical and electrical equipment at the site, liaising with third-party suppliers.
• Complete daily startup checks and cleaning for the vertical cable before operation.
• Support the Facilities and Maintenance Manager with key third-party facilities contracts.
• Collaborate with Operational, Sales, and Procurement teams.
• Assist in monitoring faults and ride downtime.

Skills

Mechanical maintenance

Electrical maintenance

Problem solving

Communication skills

Team cooperation

Job description

Building Services Technician

30,000 - 40,000 + Bonus + On-call

The Brighton i360 is a leading visitor attraction in Brighton, offering unique experiences for guests of all ages. We aim to create unforgettable moments by delivering world‑class service, innovative experiences, and seamless operations.

The Building Services Technician is responsible for ensuring the safe and efficient operation of all mechanical and electrical systems on‑site, including the vertical cable car, security systems, heating / cooling (HVAC), audio‑visual systems, and fire and access control systems. The role involves daily operational checks, planned maintenance, troubleshooting faults, and liaising with third‑party contractors to uphold the highest standards of safety, reliability, and performance. This position requires a proactive and adaptable engineer who thrives in a dynamic environment, collaborates effectively with internal teams, and demonstrates a strong problem‑solving aptitude.

Benefits

• 30 - 40,000 DOE
• Fixed pattern rota working 2 weeks on - 1 week off throughout the year
• Exciting bonus scheme to share in the business's success
• 50% discount on food and drink across all our venues
• 4 x Salary life assurance
• Discount portal access to many businesses
• Early access to pay via Wagestream
• Access to Employee Assistance Programme (EAP) for mental health, well‑being, finance support, etc.
• Training and development opportunities
• Fun and vibrant working environment with a fantastic team

Key Responsibilities

• Maintain all mechanical and electrical equipment at the site, liaising with third‑party suppliers where appropriate (e.g., vertical cable car, CCTV, heating/cooling (HVAC), AV/sound system, fire systems, intruder alarm systems, access control).
• Complete daily startup checks and cleaning for the vertical cable before operation, including climbing ladders to reach the basement or tower top.
• Support the Facilities and Maintenance Manager with key third‑party facilities contracts (Poma, remote monitoring/security, CCTV, IT support, rope access) ensuring compliance with SLAs.
• Collaborate with Operational, Sales, and Procurement teams to ensure smooth running of operations.
• Assist in monitoring faults and ride downtime.
• Assist with completing preventative maintenance schedules.
• Other duties as required; role may evolve.

Required Qualities

• Ability to react well under pressure and remain calm in emergency situations.
• Aptitude to learn new systems, understand technical manuals, and enjoy technical problem solving.
• Team player with strong communication skills, hands‑on attitude, willing to help keep venue open.
• Self‑starting ability to work without direct supervision, yet effective cooperation within team.
• Full passport with right to travel to Europe without visa.
• High level of physical fitness (manual handling, climbing ladders); must pass fitness test, occupational health screening, and medical assessment.

Behaviours

• Calm Under Pressure – Stay composed and take logical action in emergencies.
• Technical Curiosity & Problem Solving – Learn new systems, interpret technical manuals, resolve efficiently.
• Team Player – Work closely with colleagues across departments.
• Hands‑On Approach – Proactive attitude, ready to assist operational needs.
• Self‑Motivation – Work independently with minimal supervision, aligning with team goals.
• Commitment to Safety & Compliance – Ensure all work adheres to safety standards, service agreements, legal requirements.

Experience

• Proven experience in mechanical or electrical maintenance, ideally within an operational or visitor attraction environment.
• Strong understanding of mechanical and electrical systems (HVAC, CCTV, security, AV).
• Experience with planned and reactive maintenance, fault finding, and working with third‑party service providers.
• Comfortable working at heights and physically demanding environments (climbing ladders, manual handling).
• Ability to interpret technical manuals and schematics.
• Strong communication skills and team working experience.