Building Services Contract Manager

PRS; City Of London; On-site; GBP 65,000 - 70,000; Full time

Job summary

A leading M&E service provider is seeking a Building Services Contract Manager in Central London. The role requires strong operational service delivery and financial management, along with excellent stakeholder engagement skills. Ideal candidates will have experience in contract management within various commercial environments. This position offers a competitive salary of £65-70,000, plus benefits such as car allowance and annual bonus.

Benefits

Car Allowance

Annual Bonus

Pension

Qualifications

• Experience in a similar operational management role.
• High credibility in customer relationship management.
• Ability to influence a range of stakeholders.

Responsibilities

• Responsible for operational service delivery and financial management.
• Delivery of reporting to clients and stakeholders.
• Manage contract strategic alignment and development.

Skills

Operational and service-focused leadership

Contract commercial understanding

Change management experience

Customer relationship management

Collaboration and community building

Stakeholder influence

Job description

Overview

Building Services Contract Manager
M&E Service Provider
Commercial Building – City of London
£65‑70,000 Salary
Car Allowance
Annual Bonus
Pension
Etc

Responsibilities

• Responsible and full accountability for operational service delivery, financial management (P&L), people management, compliance and risk management
• Delivery of contractual commitments and monthly, quarterly and annual reporting to the client
• Delivery of internal monthly reporting and presenting to senior stakeholders
• Evaluate applicable proposals and required changes to services identifying financial, personnel and operational performance implication and improvements
• Responsible for contract strategic alignment and development, exploiting and securing all opportunities to deliver increased turnover and profitability
• Ensure succession planning arrangements are in place
• Ensuring business policies and processes are effectively communicated and implemented within the contract, with a key focus on QHSE, statutory legislation, Health & Wellbeing and DE&I
• Engages executive involvement as needed to leverage the broader Business to introduce new scope & business pricing, as part of delivering an integrated set of services
• Direct management and engagement of preferred/approved supply chain
• Sets and supports the overall strategic vision and delivers best in class operational service to help enhance the workplace experience
• Delivering complex projects and ensuring successful delivery
• Risk management – identify risk and adopt appropriate mitigation measures
• Compliance management – ensuring all activities comply with current statutory legislation

Qualifications

• Experience as an operational and serviced focus leader, in a similar role
• Possess solid understanding of contract commercials
• Be innovative & have proven capabilities to develop & grow contracts / portfolio
• Experience at interfacing at all levels throughout an organisation
• Able to command credibility and can influence a broad range of stakeholders
• High level of personal credibility, customer relationship management, networking and interpersonal skills
• Proven change management experience in the development & implementation of strategic plans
• Exceptional collaboration and community building skills
• Understanding of contracts and commercial models in the market
• Understanding of Industry knowledge and trends

Benefits

Based in the Central London, the building is a heavy footfall site popular with tourists. As such, the successful individual will be customer-focused and articulate, capable of delivering a strong service, be reachable and accountable with regular meetings, and drive positive culture for the site-based team. With a huge range of contracts across multiple sectors within the commercial environment including Real Estate and Corporate, Healthcare and Critical Engineering, there are multiple avenues for progression for a dedicated and motivated contract/account manager looking to further their career