Building Manager

Cushman & Wakefield; Uxbridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading facilities management company in Uxbridge is looking for an experienced Building Manager to oversee operational aspects of the building. Responsibilities include managing complaints, ensuring compliance, and coordinating with occupiers. The ideal candidate should have a strong background in Facilities Management, excellent customer service skills, and be proficient in Microsoft Office applications. This role is an opportunity for growth within an esteemed company.

Benefits

Opportunities for personal growth

Qualifications

• Proven track record in Facilities Management and Building Management.
• Ability to manage and motivate a small team.
• Experience with performance management, training, and appraisals.

Responsibilities

• Coordinate day-to-day aspects of building management.
• Respond to and resolve complaints efficiently.
• Ensure building compliance with all inspections.
• Produce and manage service charge budgets and reports.
• Liaise with occupiers for seamless operations.

Skills

Facilities Management

Building Management

Customer Service

IT Skills (Microsoft Word, Excel, PowerPoint, Outlook)

Verbal and Written Communication

Job description

Job Title

Building Manager

Job Description Summary

Job Description

Building Manager

Location – Uxbridge, London

We are looking for an experienced Building Manager to join Cushman and Wakefield in Uxbridge, managing one of our most esteemed and exciting buildings.

The purpose of this role will be to co‑ordinate the operational day to day aspects of building management, complying with risk management practices and requirements and to act as an ambassador to the Cushman and Wakefield’s brand values.

Your main responsibilities:

In this role you will be responsible for co‑ordinating the operational day to day aspects of building management, complying with risk management practices and requirements.

You will be expected to act as an ambassador to the Cushman and Wakefield’s brand values when acting as the first point of contact for occupier queries and regular communications.

Core Responsibilities

• Respond to and resolve any complaints within a minimal timescale.
• To make sure the building remains legally and statutory compliant with all inspections and repairs being completed within the specified timeframes.
• Identify works that should be managed and ensure that a principal contractor is appointed to undertake all of the requirements.
• Ensure that all building staff wages/fees are correct as per the scope of services.
• Ensure that regular Risk Assessments are undertaken.
• Follow all Cushman & Wakefield HR procedures including absence, sickness, expense claims and performance reviews.
• Conduct monthly one to one meetings with direct reports and complete performance management and reviews. Manage holiday and periods of absence.
• Inform property surveyor immediately where tenant activity has the potential to breach occupational lease agreements.
• Manage occupier queries in relation to Facilities Management services.
• Liaise regularly with all occupiers to keep them informed of activities associated with the day-to-day running of the building.
• Undertake a regular inspection of the building and produce regular reports.
• Develop and maintain positive and client‑focused relationships with surveyors, service partner chains and occupiers.
• To produce and manage the service charge budgets, reconciliations and quarterly variance reports.
• Manage all aspects of contractor day-to-day activities at site.

The ideal candidate will have a proven track record in Facilities Management, Building Management and customer service. You must hold the ability to manage and motivate a small team, including regular performance management, training and appraisals.

Key skills include confident in IT (Microsoft Word, Excel, Powerpoint and Outlook) and good verbal and written communication skills.

This is a fantastic opportunity to join an industry leading company that champions its employees growth and success.