Building Caretaker & Resident Experience Lead

Uniting Holding; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A community-focused organization is seeking a dedicated Caretaker to maintain the building's cleanliness and safety while ensuring excellent relations with residents. The role requires flexibility in hours, as well as experience in customer service, ideally in hospitality or security environments. Key responsibilities include interacting with residents, managing deliveries, and ensuring the building's exterior is well-maintained. Candidates should have strong organizational skills and be proactive team players.

Qualifications

• Experience in a busy customer service environment, ideally in hospitality or security.
• Ability to provide out of hours support in emergencies.
• Strong data management and record-keeping skills.

Responsibilities

• Ensure cleanliness and safety of public areas.
• Interact courteously and professionally with residents.
• Report security breaches and damage to authorities.
• Maintain the cleanliness of the building frontage.
• Water plants in external areas.
• Handle key holding and parcel deliveries.

Skills

Customer care passion

Customer service experience

Flexibility in working hours

Organisational skills

Initiative

Job description

A community-focused organization is seeking a dedicated Caretaker to maintain the building's cleanliness and safety while ensuring excellent relations with residents. The role requires flexibility in hours, as well as experience in customer service, ideally in hospitality or security environments. Key responsibilities include interacting with residents, managing deliveries, and ensuring the building's exterior is well-maintained. Candidates should have strong organizational skills and be proactive team players.