Brunch cafe Manager

Kaspas; City Of London; On-site; GBP 36,000 - 40,000; Full time

Job summary

A leading dessert cafe in London is seeking a dedicated individual for full-time management of daily operations. The role involves overseeing staff, ensuring exceptional customer service, and maintaining high standards of hygiene and compliance. The ideal candidate will demonstrate strong leadership skills, with a salary range of £36,000 to £40,000 plus bonuses. Immediate start is available.

Benefits

Bonus

Qualifications

• Demonstrate strong leadership and excellent customer service skills.
• Ability to manage operations in a busy cafe environment.
• No prior experience required.

Responsibilities

• Organize and schedule staff shifts efficiently.
• Provide exceptional customer service and drive sales.
• Lead by example, setting standards for staff.
• Collaborate on business initiatives and menu updates.
• Manage relationships with suppliers.
• Conduct weekly stock checks.
• Ensure compliance with company policies.
• Oversee cleaning operations.
• Train staff to uphold standards.
• Work closely with management on sales strategies.

Skills

Leadership

Customer service

Staff training

Time management

Job description

We are seeking a dynamic and dedicated individual capable of managing the daily operations of a cafe and brunch establishment. The ideal candidate will demonstrate strong leadership and excellent customer service skills. You will be responsible for ensuring all food and hygiene regulations are adhered to meticulously and maintaining high standards across the board.

Key Responsibilities

• Organize and schedule staff shifts efficiently.
• Provide exceptional customer service and drive sales through effective upselling techniques.
• Lead by example, setting the standard for other staff members.
• Collaborate on new business initiatives and menu updates.
• Manage relationships with food and drink suppliers.
• Conduct weekly stock checks and place orders as needed.
• Ensure compliance with company policies regarding cash, equipment, and property.
• Oversee cleaning operations to maintain a safe and hygienic working environment.
• Train staff to uphold company standards.
• Work closely with management to develop strategies for increasing sales.

Position Details

• Job Type: Full-time.
• Salary: £36,000 plus bonus.

Experience: Not required

Employment: Full-time

Salary: £36,000 – £40,000 yearly

Benefits: Bonus

Starting time: Immediate start!

About Kaspas: Kaspa’s is the UK’s leading dessert-only dining experience, known for its vibrant atmosphere, eye-catching presentation, and an indulgent menu of sweet treats that celebrate all things dessert. Kaspa’s is focused on quality, variety and fun.