Brow and Beauty Expert

Benefit Cosmetics; Cambridge; On-site; Confidential; Part time

Benefits offered by this job

Product Discount

Staff Sale

New Launch Gratis

Annual Leave

Full Training Provided

Refer a friend scheme

Competitive Commission Scheme

Job summary

Benefit Cosmetics is seeking a Part-time Brow and Beauty Expert in Cambridge (John Lewis) to connect with customers and drive sales. The role includes performing brow services (waxing, tinting, tweezing), promoting products, and contributing to events and promotions.

You will work 30 hours over 5 days, with a focus on exceptional customer experiences, meeting sales targets, and maintaining a clean counter and brand image. Weekend and holiday availability is required.

Qualifications

• Minimum of 4 years of customer service experience in a retail or hospitality environment.

Responsibilities

• Consistently achieve individual retail sales goals, building strong customer connections and demonstrating products to drive sales.
• Provide waxing, tinting and tweezing services to ensure customer satisfaction and repeat appointments.
• Collaborate with the team to meet counter and business needs and support promotions and events.
• Maintain hygiene, housekeeping and brand image to uphold counter standards.

Skills

Sales-driven

Customer service

Make-up enthusiasm

Job description

Benefit is Glowing... We Mean Growing... and we are currently searching for a Part-time, 30-hour over 5 days, Brow and Beauty Expert to make real connections in John Lewis Cambridge! As a Brow and Beauty Expert, you'll be instrumental in achieving sales targets and creating exceptional customer experiences. Responsibilities As a Brow and Beauty Expert, your missions, will be as follows:

• + Sales Goals & Targets: Consistently achieve individual retail sales goals, as agreed upon with the counter manager. Focus on building strong customer connections and expertly demonstrating products to drive sales and exceed targets. + Brow Services: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service customers. + Teamwork Towards Sales Success: Collaborate with all team members to meet counter and business needs, contributing to overall sales success through shared effort. + Promotions, Events & Sales Opportunities: Actively support in-store, external, and charity events, leveraging them as opportunities to promote products, engage customers, and boost sales. + Sales Tracking & Administration: Complete daily and weekly worksheets to track individual sales performance and assist with counter manager administration to optimise sales strategies. + Hygiene, Housekeeping & Brand Image: Maintain a clean and hygienic counter and displays to uphold brand standards and create an appealing shopping environment that encourages sales.
• Dynamic, enthusiastic, and sales-driven
• Passion for make-up and Retail with a focus on achieving sales targets
• Result-oriented, who likes a challenge and exceeding sales expectations
• Desire to provide a unique customer experience that drives customer loyalty and repeat business
• Flexible availability including weekends, late nights, Bank holidays and holiday periods.
• A minimum of 4 years of prior customer service experience in a retail or hospitality environment is required for this role with a passion sales success The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)At Benefit, we are all about feeling good, and nothing feels as good as belonging.

Benefits of our Brow and Beauty Expert Position:- Product Discount- Staff Sale- New Launch Gratis -Annual Leave - Full Training provided- Refer a friend scheme - Competitive Commission Scheme