Broker Sales Support

Group 1 Automotive; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive group in the United Kingdom is seeking a Broker Sales Support to manage and grow broker sales opportunities through exceptional customer service. This role involves preparing fleet vehicles for delivery and ensuring all specifications are met. Candidates should have experience in sales, preferably within the automotive sector, and a strong ability to work under pressure. Join a dynamic team and enjoy benefits like 33 days of annual leave, flexible working options, and various employee perks.

Benefits

33 days of annual leave

Exclusive retail discounts

Discounts on new and used cars

Company pension scheme

Family-friendly policies

Cycle-to-work scheme

24/7 access to healthcare professionals

Paid day to volunteer

Company share purchase plan

Financial rewards for referrals

Training and development opportunities

Life assurance options

Flexible working options

Responsibilities

• Take full ownership of the preparation and onward delivery of the fleet vehicles to our customers.
• Thoroughly check vehicle specification prior to delivery ensuring the vehicle ordered matches the customer requirement.
• Order delivery Packs and advise customer when the vehicle is enroute to site.
• Book PDI with the Service department.
• Ensure that all documentation is in place prior to arranging delivery.
• Quoting support for our Broker network.
• Upload finance documents and order forms into fleetbase and complete the relevant compliance checks.
• Offer vehicle for delivery on arrival and chase delivery confirmation with the customer.

Skills

Sales experience preferably in the automotive sector

Experience of using multiple I.T systems

Experience in interacting with internal/external customers

Highly organised, great attention to detail

Able to work under pressure and to tight time schedules

Job description

Broker Sales Support-VolkswagenSwindon

Fun, exciting, rewarding work. Join us for the ride.

As a Broker Sales person you will proactively and professionally, manage and grow broker sales opportunities and profitability through excellent customer service.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you

• Enjoy 33 days of annual leave(including bank holidays) to rest and recharge
• Save money every day withour exclusive retail discounts
• Drive a great dealwith discounts on new and used cars, plus servicing offers
• Plan for the years aheadwith our company pension scheme
• Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for lesswith our cycle-to-work scheme
• Prioritise your wellbeingwith dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a differencewith a paid day to volunteer in your community
• Invest in your futurewith our company share purchase plan
• Earn financial rewardswhen you refer a friend to join the team
• Keep learning and growingwith our training and development opportunities for everyone.
• Life assurancewith the option to increase cover
• We’re open to flexible working options – just ask

What you’ll do day to day

• Take full ownership of the preparation and onward delivery of the fleet vehicles to our customers.
• Thoroughly check vehicle specification prior to delivery ensuring the vehicle ordered matches the customer requirement.
• Order delivery Packs and advise customer when the vehicle is enroute to site.
• Book PDI with the Service department
• Ensure that all documentation is in place prior to arranging delivery.
• Quoting support for our Broker network
• To upload finance documents and order forms into fleetbase and complete the relevant compliance checks
• Offer vehicle for delivery on arrival, chase delivery confirmation with the customer, always looking to reduce the length of time that a vehicle is on sit

Don’t worry about ticking off every single skill here− if you care about delivering great experiences as much as we do, we want to hear from you.

• Sales experience preferably in the automotivesector
• Experience of using multiple I.T systems
• Experience if interacting with internal/external customers and delivering exceptional customer service
• Highly organised, great attention to detail.
• Able to work under pressure and to tight time schedules.

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.