Broker Development Coordinator

QBE Insurance Group; Birmingham; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading insurance provider in Birmingham or Bristol seeks a Broker Development Coordinator to support broker engagement and deliver regional distribution strategies. The role requires strong relationship-building skills, organizational capabilities, and experience in coordination, with both full-time and part-time options available. Travel is involved between the Birmingham and Bristol offices.

Benefits

Flexible working arrangements

Travel expenses covered

Wellbeing initiatives

Qualifications

• Some experience in administrative or coordination roles, gained within any industry.
• Sound organisational skills to efficiently manage multiple tasks, priorities, and deadlines.
• Excellent attention to detail and strong communication skills, both written and verbal.
• Strong relationship builder, with the ability to collaborate with various stakeholders.
• Adaptability and willingness to learn in a fast-paced, evolving environment.
• Team-oriented approach with a proactive attitude.

Responsibilities

• Support Distribution Managers and Account Managers with the delivery of the Midlands & South-West region’s Distribution strategy.
• Engage with key stakeholders across the business to maintain a consistently cohesive approach to brokers and clients.
• Network internally and externally to promote the interests of our business and contribute to the knowledge-sharing culture.
• Assist with the preparation of performance reports, to monitor performance and governance.
• Support the management and delivery of strategic broker pipelines.
• Contribute to the successful implementation of Salesforce.

Skills

Analytical Thinking

Communication

Problem Solving

Stakeholder Management

Distribution Management

Customer Service

Tools

Microsoft Office

Salesforce

Job description

Primary Details

Time Type: Full time Worker Type: Employee. The purpose of this role is to support the delivery of the Distribution Strategy by establishing and maintaining relationships with Clients and Brokers to enhance the market presence.

Broker Development Coordinator

Birmingham or Bristol, Full-Time or Part Time

We’re seeking a commercially minded Coordinator to join our Distribution team, supporting broker engagement across the Midlands & South-West region. In this role, you’ll play a key part in supporting the delivery of regional distribution plans and strengthening broker relationships.

Importantly for us, you’ll be a natural relationship-builder – someone who thrives on building their network and connecting with others to foster strong, collaborative partnerships.

We are open to both full and part-time working arrangements for this role, and this exciting opportunity also involves expensed travel between our Birmingham and Bristol offices.

Your New Role

As part of our collaborative team, you’ll have regular exposure to the wider underwriting community. You’ll be confident in pulling together information and will support business growth and broker engagement. Your ability to build strong, trusted relationships will be central to your success in this role.

Key Responsibilities

• Support Distribution Managers and Account Managers with the delivery of the Midlands & South-West region’s Distribution strategy
• Engage with key stakeholders across the business to maintain a consistently cohesive approach to brokers and clients
• Network internally and externally to promote the interests of our business and contribute to the knowledge-sharing culture
• Assist with the preparation of performance reports, to monitor performance and governance
• Support the management and delivery of strategic broker pipelines in line with our strategy, to reflect global and local agreements
• Contribute to the successful implementation of Salesforce, to build and monitor healthy pipelines
• Analyse market dynamics and develop market cycle awareness

About You

• Some experience in administrative or coordination roles, gained within any industry
• Sound organisational skills to efficiently manage multiple tasks, priorities and deadlines
• Excellent attention to detail and strong communication skills, both written and verbal
• Strong relationship builder, with the ability to collaborate with various stakeholders
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams)
• Adaptability and willingness to learn in a fast-paced, evolving environment
• Team-oriented approach with a proactive attitude
• Willingness to travel between QBE offices in Birmingham & Bristol - travel expenses covered

Why QBE? At My Best

At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.

We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.

QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation.

With more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.

At My Best - QBE Benefits

You are more than your work – and QBE is more than a workplace, which is why we provide you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. We offer an extensive choice of other options to suit you!

Insurance Post British Insurance Awards 2025:

Winner: Commercial Lines Insurer of the Year,
Winner: Reinsurer of the Year - QBE Re,Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year,Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance

AXCO Global Insurance Awards 2024 Winner:

Network Management of the Year

Insurance Business UK 5-Star Cyber Awards 2024:

QBE rated as a 5-Star Cyber Insurer

UK IT Industry Awards 2023 Winner:

Green Technology Innovation of the Year

Working Dads Employer Awards 2023 Winner:

Parental Policies Award

Insurance Post British Insurance Awards 2023:

QBE rated as a 5-Star Employee

You can view all our awards.

Inclusion of Diversity

We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page.

Accessibility

Here at QBE, we are promoting an accessible workplace for all, which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations, please make your Talent Acquisition contact aware.

ESG & Sustainability

At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce, and partnering for growth through innovative, sustainable, and impactful solutions. For further information regarding QBE’s sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative ‘Premiums4Good’, please visit our Sustainability homepage and read our latest Sustainability Report.

What next?

If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.

We believe this is our moment – what if it was yours too?

APPLY NOW and let’s make it happen!

Skills:

Analytical Thinking, Communication, Critical Thinking, Customer Service, Distribution Management, Financial Management, Intentional collaboration, Managing performance, Negotiation, Operations Management, Problem Solving, Product Management, Risk Management, Stakeholder Management, Strategic Management

Application Close Date: 06/11/2025 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.