Broker Administrator

Specialist Risk Group; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A risk management firm in Greater London is seeking an Operations Lead to join its Credit & Political Risk team. The position focuses on technical processing, documentation, and operational accuracy. Key responsibilities include maintaining accurate records, submitting policies, and liaising with various stakeholders. Ideal candidates will have insurance operations experience and proficiency in broker systems. Competitive perks include extra holidays, private medical cover, and charity days.

Benefits

25 days holiday plus half-day birthday off

Company pension scheme

Private medical cover

Life insurance and sick pay

Charity and volunteering days

Qualifications

• Prior experience in insurance operations, ideally within credit and political risk.
• Familiarity with Lloyd’s market practices and regulatory frameworks.
• Ability to manage multiple tasks under tight deadlines.

Responsibilities

• Entering data into internal systems including policy loading and premium adjustments.
• Submitting FDO and LPANs to Xchanging.
• Drafting and processing slips, endorsements, and mid-term adjustments.

Skills

Experience with broker systems such as Brokasure or riskSERVE

Strong technical proficiency in policy processing and documentation

Excellent attention to detail and organisational skills

Proficiency in Microsoft Office, especially Excel and Word

Job description

Who we are

At Specialist Risk Group (SRG), we specialise in delivering expert risk solutions for complex, high-stakes challenges across a range of sectors. From insurance and professional indemnity to bespoke risk management services, our work demonstrates both precision and adaptability, reflecting our commitment to helping clients navigate even the most demanding scenarios.

Our dedication to excellence and innovative thinking underpins everything we do. Guided by our mantra, “Difficult. Done Well.”, we tackle challenges that others shy away from, delivering solutions that are both robust and forward-thinking.

Powered by a team of highly skilled specialists, we combine deep industry knowledge with strategic insight to turn complex problems into practical, actionable solutions. We work closely with our clients, understanding their ambitions and risks, to provide tailored strategies that support growth, resilience, and long-term success.

With a focus on collaboration, expertise, and precision, SRG shapes the way organisations manage risk—transforming complexity into opportunity and helping clients achieve outcomes they can rely on.

About the role

We’re looking for a detail-oriented Operations Lead to join our Credit & Political Risk team. This role focuses on technical processing, documentation, and portfolio administration—ensuring operational accuracy, compliance, and timely execution of transactions.

What you will be doing:

• Entering data into internal systems, including policy loading and premium adjustments
• Submitting FDO and LPANs to Xchanging and managing related queries
• Drafting and processing slips, endorsements, and mid-term adjustments
• Maintaining accurate records of policies, renewals, and cancellations
• Monitoring portfolio data, premium flows, and exposure metrics
• Liaising with underwriters, brokers, and internal teams to confirm transaction details

Who we are looking for

Here’s what will help you thrive in this role:

• Experience with broker systems such as Brokasure or riskSERVE
• Strong technical proficiency in policy processing and documentation
• Prior experience in insurance operations, ideally within credit and political risk
• Familiarity with Lloyd’s market practices and regulatory frameworks
• Excellent attention to detail and organisational skills
• Ability to manage multiple tasks under tight deadlines
• Proficiency in Microsoft Office, especially Excel and Word

What you will get

When you join SRG, you’re stepping into more than just a role—you’re becoming part of a team that backs your ambitions and celebrates your success. We’ll give you the space, support, and opportunities to grow your skills, explore new challenges, and shape a career you’re proud of.

And because we believe great work should be rewarded, here’s what you can look forward to:

• 25 days holiday plus an extra half-day off to celebrate your birthday month
• Company pension scheme to help secure your future
• Private medical cover for peace of mind
• Life insurance, income protection and sick pay to support you when you need it
• Charity and volunteering days so you can give back to causes you care about

What to expect

At SRG, our colleagues are at the heart of everything we do. We pride ourselves on fostering an inclusive, respectful culture, one where people feel empowered, valued, and equipped for growth. We embrace new ideas, adapt to challenges, and celebrate shared success.

We’re committed to making our recruitment process and workplace accessible to everyone. If you have a disability or require any adjustments, whether during the hiring process or in your day-to-day role, we’ll work with you to ensure you have the support you need. Just let us know how we can help.