Broadcast Operations Manager

Apple Inc.; City Of London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading tech company in London seeks a Broadcast Operations Manager to oversee live broadcast streams and ensure quality standards. This role demands expertise in broadcasting, the ability to manage vendor relationships, and strong problem-solving skills. Ideal candidates should thrive in dynamic environments and be ready for flexible scheduling, including nights and weekends. Opportunities to contribute to Apple's global broadcasting presence are available.

Qualifications

• A proven track record of experience in broadcasting or streaming in a high-tech multimedia environment.
• Excellent communication skills for leading meetings, escalating issues, and reporting to executives.
• Proficient in broadcast signal analysis, cloud-based solutions, and distribution technologies.

Responsibilities

• Serve as a live event day manager ensuring quality standards and smooth operations.
• Oversee the operation and maintenance of a broadcast master control facility.
• Supervise broadcast operators and quality control.

Skills

Broadcasting experience

Vendor management

Problem-solving skills

Communication skills

Time management

Tools

Broadcast signal analysis tools

Cloud-based solutions

Job description

London, England, United Kingdom Marketing

Apple creates and delivers world-class content experiences to millions of viewers globally. Our broadcast engineering teams design and operate state-of-the-art facilities that power live music, video, and sports broadcasts, setting new standards for quality and innovation in the industry.

Description

This role will join as a core member of a global team of broadcast engineers, designing, building, and supporting the infrastructure, workflows, and facilities underpinning world-class live experiences for Apple Services.Join Apple Live Operations, a leader in live broadcasting, and play a key role in delivering exceptional viewing experiences. We're a tight-knit team that thrives on collaboration, creativity, and a shared passion for flawless execution. This role offers incredible opportunities to contribute your unique skills, develop your expertise in a dynamic field, and make a significantimpact on Apple's global presence.Broadcast Operations Managers oversee the technical and operational aspects of multiple live broadcast streams, ensuring seamless transmission and production. This role requires strong coordination with cross-functional teams, vendors, and broadcast partners to manage content acquisition, encoding, and distribution. You will contribute to and refine existing workflows as the product evolves. This role demands a flexible schedule, including nights and weekends, to support live events across global time zones.

Responsibilities

• Serve as a live event day manager ensuring Apple quality standards and smooth streaming operations through the platform for viewers.
• Oversee the operation and maintenance of a broadcast master control facility, ensuring optimal performance and adherence to industry best practices.
• Supervise broadcast operators and quality control.
• Collaborate with technical and non-technical teams (internal & external).
• Monitor signal flow, troubleshoot issues, and implement stabilization measures.
• Coordinate with engineering and production for optimal signal quality and disaster recovery.
• Understand and adhere to SOPs, contributing to updates as needed.
• Maintain a highly flexible schedule, including nights and weekends, to accommodate live
• events across various time zones. Broadcast schedules fluctuate based on event locations.
• Up to 25% + travel required; both domestic and international

Minimum Qualifications

• A proven track record of experience in broadcasting or streaming in a high-tech multimedia environment.
• Significant experience working with technical teams, digital media workflows and live
• Skilled in vendor management, including contract negotiation, performance monitoring, and relationship building.
• Experience with change management processes.
• Excellent communication skills for leading meetings, escalating issues, and reporting to executives.
• Strong problem-solving skills and ability to maintain composure under pressure.
• Proficiency in time management and meeting deadlines.
• Proven proficiency in broadcast signal analysis, cloud-based solutions, and distribution technologies (CDN, SCTE, DAI).
• Proven understanding of live television production, including switchers, audio mixing,
• graphics, and IP-based transport (SMPTE 2110. HLS, SRT, RTMP, etc.).
• Proven industry experience of working with broadcast regulations, encryption systems,
• and compliance standards.
• Knowledge of video and audio quality control methodologies and tools (waveform monitors, vectorscopes, audio loudness meters).
• Familiarity with automation systems used in broadcast environments.
• Experience with disaster recovery planning and execution in a broadcast environment.

Preferred Qualifications

• Experience in a supervisory role.
• Experience with cloud-based video workflows and platforms (AWS, Azure, Google Cloud).
• Understanding of networking protocols and technologies relevant to media transport (TCP/IP, UDP, Multicast).
• Experience with content management systems (CMS) and metadata management.
• Experience managing and mentoring broadcast operations teams.
• Strong analytical and problem-solving skills with a focus on root cause analysis.
• Ability to adapt to changing priorities and new technologies.
• Experience with live sports broadcasts is beneficial