Broadcast Field Service & Support Engineer

Rt Software; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A broadcast technology company located in Greater London is seeking a Field Service and Support Engineer. This role involves providing pre-sales technical support, conducting system testing, and troubleshooting for broadcast graphics systems. Candidates should possess a degree in Broadcast Technology or a related field, and have technical experience in broadcast TV engineering. The position is full-time with opportunities for national and international travel.

Qualifications

• Degree or equivalent in Broadcast Technology, Engineering or Computer related course.
• Flexible 'can-do' approach to staff and customers.
• Ability to think logically about problems and work methodically.
• Technical interest/experience in broadcast TV engineering.

Responsibilities

• Develop understanding of RT Software products from technical level.
• Fault chasing and problem diagnosis.
• Service, support, and commissioning of RT systems worldwide.
• Maintain aspects of company IT infrastructure.

Skills

Diagnostic and fault finding skills

PC Hardware Components and assembly

Operating systems knowledge – Windows/Mac/Linux

Scripting at OS Level (PowerShell/Bash)

Technical interest in broadcast TV engineering

Education

Degree in Broadcast Technology, Engineering or Computer related course

Tools

Jira

Salesforce

Trello

Job description

A broadcast technology company located in Greater London is seeking a Field Service and Support Engineer. This role involves providing pre-sales technical support, conducting system testing, and troubleshooting for broadcast graphics systems. Candidates should possess a degree in Broadcast Technology or a related field, and have technical experience in broadcast TV engineering. The position is full-time with opportunities for national and international travel.