Broadcast Engineer

Global; Glasgow; On-site; GBP 28,000 - 38,000; Full time

Job summary

A leading media and entertainment organization in Glasgow is seeking a Regional Broadcast Engineer to support the use of cutting-edge technology across radio stations. You will participate in maintenance and service management while ensuring compliance with standards. Ideal candidates will have relevant broadcasting experience, strong problem-solving skills, and a commitment to excellent customer service. This role offers opportunities for personal development within a dynamic team environment.

Qualifications

• Knowledge of MacOS, iOS and Windows 11.
• Ability to follow a simple circuit diagram.
• Understanding of service management principles.

Responsibilities

• Proactively maintain studios and broadcast facilities.
• Provide efficient service management for incidents.
• Ensure compliance with Health and Safety policies.

Skills

A basic knowledge of Electronics and Information Technology

Great customer service skills

Problem solving

Planning and organising

Education

Relevant experience in Radio Broadcast Engineering

Job description

Accepting applications until :
29 November 2024

Job Description

At Global, we think big, work hard, and never stand still. We’re the proud home of the best media and entertainment, driven by our talented and passionate people. Our mission? To make everyone’s day brighter— our Globallers, our audiences, our partners, and our communities. Whether we’re in the studio, building world‑class technology, or securing record Outdoor advertising partnerships, we make sure we’re doing it as a team.

Your Role : Regional Broadcast Engineer

As a Regional Broadcast Engineer you’ll be a key member of our teamsupporting Global in utilising technology effectively and efficiently to keep things working and our radio stations on air.

You’ll be based at one of our state‑of‑the‑art Broadcast Centres and be part of a team of engineers supporting the region. You’ll participate in an on‑call rota for emergency incidents.

Key Responsibilities

• Maintenance and Support (60%) : Proactively and reactively maintaining studios and other broadcast facilities and participating in an operational callout rota to provide urgent support outside of normal working hours. Providing support and training to non‑technical Globallers in the use of our technology. Being a local representative of the Technology Operations team on all matters, including Broadcast Engineering, IT, Workspace, and Security.
• Service Management (20%) : Providing efficient service management by logging, prioritising, and progressing all incidents to completion. Managing planned change using industry standard processes. Utilising realtime monitoring solutions to identify and resolve incidents. Ensuring documentation is kept current and up to date.
• Compliance and Policy Adherence (20%) : Ensuring compliance with Technology, Data Protection, Information Security, and Health and Safety policies.

This role may involve some working from other Broadcast Centres across the UK where necessary.

What You’ll Love About This Role

Think Big : Learn about, use, and support some of the most cutting‑edge broadcast technology around.

Own It : You’ll be always learning something new and never knowing what might happen each day keeping things fresh and exciting.

Keep it Simple : Being empowered to cast an eye over what we do and how we do it making things simpler wherever possible.

Better Together : Closely supporting radio programming on our great brands like Capital, Heart and Smooth.

What Success Looks Like

In your first few months, you’ll have :

• Gained a good working knowledge of the equipment in use at your site
• Built a great relationship with the team at your site and the wider Technology Team
• Learned about Global and its ways of working
• Set yourself a couple of achievable goals and achieved them
• Familiarised yourself with our incident management system and used it to manage your workload
• Gained enough knowledge to make steps towards taking your first on‑call rota shift

What You’ll Need

• A basic knowledge of Electronics and Information Technology : You’ll be able to follow a simple circuit diagram and know your way around MacOS, iOS and Windows 11.
• Relevant experience and / or qualifications : Ideally this would be in Radio Broadcast Engineering but might be from TV or Audio Engineering. Volunteering in Student, Hospital and Community Radio is equally valid!
• Understanding of service management principles : You’ll know a P1 from a P4
• A clean driving licence : You may be expected to drive to other Global sites.
• Great customer service skills : Our customers are our Globallers. our Audiences, our partners and our communities – you’ll be able to give great customer service to all of them.
• Great at planning and organising and juggling different priorities.
• Problem solving : Have an ability to solve problems and resolve issues quickly and calmly
• Ability to work self‑sufficiently as well as part of a larger team.
• Coaching and Development : Nurturing talent by empowering and guiding individuals to unlock their potential.
• Building Trust : Creating and maintaining an inclusive environment where diverse views and experiences are welcomed and celebrated in your team.

Creating a place we all belong at Global

We are dedicated to creating a place where different voices are represented, amplified and celebrated. We know that we can’t serve our diverse audiences without first celebrating it in our people, which is why we’re passionate about creating an inclusive culture where every Globaller can belong. So, no matter who you are or where you are from, you can find your place at Global.

As a business, we believe in the importance of a healthy work‑life balance and the value of a flexible and agile workforce. Therefore, we operate a Smart Working approach. If you need us to make any reasonable adjustments during your recruitment process, drop us an email at, we’ll be happy to help.