Broadcast Engineer

News UK; City of Westminster; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading broadcasting company based in Westminster is looking for a Junior Broadcast Engineer to support and maintain broadcast systems. You will work in a collaborative environment providing excellent customer service, managing technical issues, and ensuring the readiness of broadcast technology. Ideal candidates should have some knowledge of broadcast technologies and a passion for customer service. This role includes shift work and offers various employee benefits.

Benefits

Maternity and paternity leave

Training and development opportunities

Private medical insurance

Discounted gym memberships

Pension scheme

25 days holiday plus bank holidays

Qualifications

• Some knowledge and experience of broadcast media technologies.
• Experience in television and/or radio studio operations.
• A passion for delivering exceptional customer service.
• Good numerical and written skills.
• The ability to assess risk and work safely.

Responsibilities

• Provide customer-focused support for broadcast technology users.
• Maintain and solve problems with hardware and software.
• Work with outside companies and internal departments to resolve faults.
• Document systems, processes, and procedures.
• Support Outside Broadcasts.

Skills

Customer service

Broadcast media technologies

Audio and video signal paths

Numerical skills

IP-based technologies

Interpersonal skills

Job description

The Team: You'll be joining a supportive and collaborative team of Broadcast Engineers, working together to share knowledge, develop skills and help make brilliant radio, TV and digital products. The team are responsible for complex studio and broadcast systems, managing them to ensure high quality, uninterrupted transmissions.

Your Role

As a Junior Broadcast Engineer, reporting to the Lead Broadcast Support Engineer, you will be joining a team of 8 shift engineers responsible for the support, maintenance, fault management, and readiness of News UK broadcast systems and networks, both at our London studios and on location at outside broadcasts. You will work a shift pattern which includes early, late and weekend working, taking part in an on‑call rota to respond to urgent technical issues outside standard hours.

Day to day you will:

• Provide customer‑focussed support for broadcast technology users
• Maintain and solve problems with hardware and software in studios and racks rooms
• Seize every opportunity to grow and develop your skills
• Work with outside companies and internal departments to promptly resolve faults
• Test and fix equipment
• Perform quality and line tests with external contributors
• Book, configure and test satellite feeds for sporting and news events
• Configure equipment to meet operational needs
• Provide support for Outside Broadcasts
• Document systems, processes and procedures
• Keep studios, racks rooms, stores and technology offices safe and tidy
• Implement new systems to support changing broadcast requirements
• Understand transmission chains and audio processing for broadcast

Qualifications

• Some knowledge and experience of broadcast media technologies
• Some experience of television and/or radio studio operations
• An understanding of professional audio and video signal paths
• A passion for delivering exceptional customer service
• Good numerical and written skills
• Awareness of IP‑based technologies
• Some knowledge of broadcast playout and scheduling systems
• A positive attitude with exceptional client‑facing interpersonal skills for written, oral and face‑to‑face communications
• The ability to assess risk and work in a safe manner at all times

Benefits

• Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks
• Wide range of training available, plus full LinkedIn Learning access
• Private medical insurance including coverage for pre‑existing conditions
• Discounted gym memberships, free ClassPass at Home, weekly virtual yoga classes
• 'Bikes for Work' and 'Electric Car' scheme
• Up to 60% discount on Harper Collins books
• Access to exclusive events and competitions with exciting brands such as talkSPORT, Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities
• Access to wellbeing benefits such as EAP, physio/massage and counselling
• A generous pension scheme with employer contributions of up to 5%
• 25 days holiday, plus bank holidays and up to 4 volunteering days per year