Brighouse Internal Sales & Customer Service Pro

Stafflex; Brighouse; On-site; GBP 25,000 - 26,000; Full time

Job summary

A well-established business in Brighouse is seeking an Internal Sales & Customer Service Advisor to handle customer enquiries, process orders, and support sales growth. Ideal candidates should have experience in sales or customer service, strong communication skills, and proficiency with CRM systems. This permanent role offers a supportive team environment and the opportunity to develop your career.

Benefits

Bonus/Commission Structure

Qualifications

• Confident communicator with a strong telephone manner.
• Customer-focused with ability to adapt to different personalities.
• Experience in telesales, internal sales, customer service, or account management.
• Comfortable using CRM systems and Microsoft Office.
• Organised, accurate, and able to prioritise tasks.

Responsibilities

• Handling incoming calls and customer enquiries.
• Processing orders accurately and keeping customers updated.
• Providing product information and checking stock availability.
• Building and maintaining relationships with existing clients.
• Making outbound calls to generate leads.
• Identifying potential new customers and passing qualified leads.

Skills

Confident communicator

Customer-focused

Telesales experience

CRM systems usage

Microsoft Office proficiency

Organised and accurate

Tools

CRM systems

Microsoft Office (Excel, Word, Outlook/Office 365)

Job description

A well-established business in Brighouse is seeking an Internal Sales & Customer Service Advisor to handle customer enquiries, process orders, and support sales growth. Ideal candidates should have experience in sales or customer service, strong communication skills, and proficiency with CRM systems. This permanent role offers a supportive team environment and the opportunity to develop your career.